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Old Fashioned sub made with turkey, ham, and salami on sesame bread.
Brand Certified

DiBella's Subs

4.2
(959 reviews)
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Business Details

2540 Ridgeway Avenue, Rochester, NY
14626, United States
(585) 225-8440
https://www.dibellas.com/
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About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • Curbside pickupAvailable
  • LunchAvailable

Location

DiBella's Subs
2540 Ridgeway Avenue, Rochester, NY
14626, United States

Hours

Reviews

4.2
959 reviews
5 stars
608
4 stars
164
3 stars
76
2 stars
39
1 star
72

What are people saying?

AI-generated from recent customer reviews

Quality Consistency

Many customers noted a decline in the quality and quantity of ingredients in their subs, with several mentioning insufficient meat and stale bread.

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to frustration and disappointment.

Positive Experiences

Despite the issues, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are still positive experiences to be had.

Pricing Concerns

Several reviews highlighted that the prices have increased while portion sizes have decreased, leading to perceptions of poor value.
  • TC
    Theresa Crocker
    Feb 14, 2026
    5.0
    The young lady that took my order was extremely helpful and pleasant. My steak sub was very well made, and it met expectations.
  • SS
    SSS
    Feb 3, 2026
    3.0
    Very disappointing. All you get is bread.....little meat. No customers in the Ridgeway location, what a waste of space !!
  • RM
    Rod Miller
    Jan 10, 2026
    1.0
    Mid at best
  • VV
    Vivian Vande Velde
    Dec 4, 2025
    5.0
    I just wanted to say that the lasagna soup is fantastic! The signs say limited time, but I hope they keep it.
  • TS
    Terry Strauss
    Dec 1, 2025
    5.0
    Best subs. First time using catering. Everything was seamless. Would definitely order from DiBella’s again.
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Brand Certified Facts from DiBella's Subs

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Certified February 22, 2026Yext Knowledge Graph
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