Dairy Queen Grill & Chill

Reviews

• SB

  Steve Buchman

  Feb 27, 2026
  1.0
  Went thru drive thru tonite (2/27 @ 7:22PM) ordered a large snickers blizzard - was asked if I wanted extra snickers said sure. Total was $10.13. What a disappointment. The snickers were just microscopic pieces of chocolate and if there was 1/4 of a teaspoon that would have been a lot. You’d never know it was snickers as just tiny chocolate flakes So the DQ response is give us another try - really. Maybe review with staff how to actually make a blizzard. I’ve been to numerous DQs in many states and every time I go to the Henrietta locations it’s the same outcome - a cup of ice cream with toppings so pulverized there’s no distinction if you ordered snickers - M&Ms - Reese’s Peanut Butter Cups - it’s all like sawdust. So to get a response that says give us another try - really? What are you doing to correct the situation?
• AB

  alexis “lex” baker

  Feb 17, 2026
  1.0
  Why accept grubhub orders if you just plan on ignoring them for over an hour?
• TR

  Thomas Romano

  Feb 14, 2026
  1.0
  Went there on my 30 minute lunch break, usually in the past visits it went fairly quickly, today not so much. Spent 20 minutes in the drive thru lane with 6 other cars. Ordered the 6pc chicken strips basket with large diet coke. It comes with 6 tenders, fries, buttered toast and your choice dipping sauce. When I got my order, after parking back at work, the order only had 3 tenders and fries with dipping sauce. No toast, no other 3 tenders. Food was like warm. Won't be going back there for some time.
• JO

  James Odom

  Jan 22, 2026
  3.0
  The order was messed up, went up to get it corrected and they acted like we didn't order the food from there when we were the only people ordering food (everyone else icecream). The girl who took the order had to come over and get the order corrected, just not handled professionally, I probably won't return, to many choices with the similar choices...
• CP

  Carrie Pitcher

  Jan 19, 2026
  3.0
  Two adults and one child came out to almost $40, which might not sound terrible at first, except that didn’t include ice cream. The portion sizes were extremely small—the fries were comparable to a small at McDonald’s. We ordered two drinks just to access the fountain, only to find there were only three drink options, none of which we would have paid for had we known. We decided to get ice cream anyway, hoping to end on a positive note, but both orders were incorrect. Overall, the experience did not match the price at all.

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