Chipotle Mexican Grill

2.9
7 reviews

About

Mexican Restaurant
Chipotle Rochester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
400 East Henrietta Road, Rochester, NY
14620, United States

Hours

Reviews

2.9
7 reviews
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  • RL
    Rui Lin
    2 days ago
    2.0
    Only one staff at the counter to make the burrito and do cashier’s work, and he doesn’t even know how to scan my app member code before payment so had to disappear and get his manager. Also chips are soft and Guac is turning dark, looks like been sitting for at least yesterday
  • DS
    D Sanchez
    Jan 5, 2026
    1.0
    This place hasn't been open that long and already it's gone down hill. The menu is not extensive, so to always be out of half the items is unacceptable - went elsewhere.
  • RJ
    Russell Johnston
    Dec 28, 2025
    5.0
    This place is about 40 thousand times better than the mount hope location. To the manager, once this location starts getting busier PLEASE hire more people. Keep good staffing levels.
  • AM
    Abby Meyer
    Dec 21, 2025
    5.0
    Not sure what’s with the other reviews, but definitely not my experience. Came to this location today after finding the Mt. Hope location close. Employees were very welcoming, the whole place was clean, and food was great. Chips were perfect, not stale like they can sometimes be. Portions were not skimpy, and I got no push back when I asked for extra salsa! This is my new go-to Chipotle in the area.
  • SK
    Shri Vaishnavi Karri
    Dec 18, 2025
    1.0
    Out of most basics (beans, fajita veggies etc.) give very small portions and get annoyed when asked for a little bit more of anything. Guac looks like its been sitting out all day. Same experience during two different visits.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Rochester specialize in?

Chipotle Mexican Grill in Rochester specializes in Mexican cuisine with customizable options such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill on East Henrietta Road?

Chipotle Mexican Grill on East Henrietta Road is open daily from 10:45 AM to 10:00 PM.