Chipotle Mexican Grill

2.8
101 reviews

About

Mexican Restaurant
Chipotle Rochester Rockwood St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2000 East Ave, Rochester, NY
14610, United States

Hours

Reviews

2.8
101 reviews
5 stars
34
4 stars
7
3 stars
9
2 stars
8
1 star
43
  • JC
    Junior C
    Nov 17, 2025
    5.0
    This seems to be the best chipotle in Rochester right now. Always good portions and quick service.
  • AS
    Aaron Smyka
    Nov 14, 2025
    5.0
    Saw the bad rating for the place and got nervous- but I was pleasantly surprised! The restaurant was clean and organized. The staff gave awesome portions and were kind. Would go again.
  • AM
    Arianna Maio
    Nov 6, 2025
    1.0
    I love chipotle but this location is the worst I’ve ever been to in my life. Do not come here. First time I got skimped of everything my bowl was all rice. Second time here the rice was overcooked at mushy and my chicken was not chicken I don’t even know what it was. Third time I was waiting in the pick up line for 35 min and was told there was more orders ahead of mine when it was supposed to be done at the time I had arrived. I’m so fed up with this location and never coming back. It is the messiest place I’ve ever seen. Extremely pissed off I don’t know why I try to come back.
  • MP
    Michael Pinkowski
    Oct 31, 2025
    5.0
    Usually always stuff my bowl or burrito, been goin here since they opened. So far people here are nice!
  • JS
    Jeff Smith
    Oct 16, 2025
    1.0
    If you’re looking for the authentic post-apocalyptic Chipotle experience, this is the place. The floor looks like a salsa crime scene, the tables are stickier than a toddler’s iPad, and they’re always “out” of half the toppings. When I asked for chips, they told me they only had chips for online customers. So apparently DoorDash gets guac and I get humbled. If you enjoy disappointment with a side of rice, you’ll love it here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 2000 East Ave offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the hours of operation for Chipotle Mexican Grill on weekdays?

Chipotle is open from 10:45 AM to 11:00 PM Monday through Friday.