Brand Certified
Chipotle Mexican Grill
3.7(1323 reviews)
Certified by Chipotle Mexican Grill • Mar 08, 2026
Business Details
640 Jefferson Rd, Rochester, NY
14623, United States
Certified by Chipotle Mexican Grill • Mar 08, 2026
(585) 424-1444
Certified by Chipotle Mexican Grill • Mar 08, 2026
https://locations.chipotle.com/ny/rochester/640-jefferson-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1313
Certified by Chipotle Mexican Grill • Mar 08, 2026
About
Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Henrietta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.7
1,323 reviews
5 stars
571
4 stars
304
3 stars
140
2 stars
81
1 star
227
- JCJustin Corbin2 days ago1.0Rude staff, they snap at you when you ask about items they ran out of. Food is good but the service is awful - this place used to be so good, but now it is terrible. I won't be back and do not recommend it.
- MPMichael PriceMar 6, 20261.0Probably the worst Chipotle I’ve ever been to. Food tastes off, they were out of several items which I would have normally gotten, and didn’t even bother to snap the lid on my bowl or vinaigrette, resulting in the vinaigrette spilling in the bag and soaking through onto my car seats. Extremely disappointed with this experience and I hope corporate can step in and do something about this.
- CSChris SimonsMar 6, 20264.0Always enjoy the burritos here. May want to look at getting the soda fountain fixed though.
- NSNicole SchiffFeb 24, 20262.0The food was decent, chipotle has this funny meme about how they barely want to give you rice and the guy at the counter literally tried to put a small spoonful in my burrito it was actually laughable. Then he and another employee were trash talking my friend who had just gotten a bowl in front of me in line and walked away to sit down, I don't think they realized we were friends but either way it was rude. They were talking about how she asked for fajita veggies when they were out of stock and how it was their biggest pet peeve when people ask for something that is 'clearly' not there and just kept complaining about it for way longer than necessary it was just not needed. Then there was none of the regular tabasco left and the girl at the register seemed so unbelievably uptight about me asking for another bottle. Her attitude was ridiculous and then she said to me all snooty "You can throw that one away" in a rude tone about the empty bottle that I was still holding. Everyone who works there seems so miserable. Also the garbage was completely overflowing with trash. 0/10 service tbh.
- NTNia TranFeb 19, 20263.0Hit or miss with this place. It really depends on the worker since the food quality is always fresh. Some workers are very stingy with the portion size.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Henrietta specialize in?
Chipotle Henrietta offers fast-casual Mexican cuisine with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 640 Jefferson Rd?
Chipotle Henrietta is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Henrietta offer online ordering and delivery services?
Yes, Chipotle Henrietta provides online orders, in-store pickup, and delivery services.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle uses only 53 real ingredients sourced from farms that follow humane and sustainable practices as part of their 'Food with Integrity' policy.
What rewards program is available at Chipotle Henrietta?
Customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Where is Chipotle Mexican Grill located in Henrietta?
Chipotle is located at 640 Jefferson Rd, Rochester, NY 14623, in the Monroe sublocality.
Can I contact Chipotle Henrietta via email?
Yes, the email contact for Chipotle Henrietta is ny.1313.henrietta@chipotle.com.
What are some nearby places I can visit before or after eating at Chipotle Henrietta?
You can visit Market Square Henrietta and Market Square Plaza, popular shopping centers close to Chipotle Henrietta for convenient shopping.
Are there other dining options near Chipotle Henrietta?
Yes, nearby dining options include Starbucks for coffee, B.GOOD for healthy meals, Great Northern Pizza Kitchen, DiBella’s Old Fashioned Submarines, Red Lobster, Chick-fil-A, and Chili’s Grill & Bar.
Is public transportation or other stores nearby to help me visit Chipotle Henrietta?
Yes, the area has stores like AT&T Store, GameStop, Journeys, Old Navy, and Ulta Beauty nearby, making it convenient for shoppers and visitors. Also, Starbucks and other well-known locations can help identify the area when traveling.
Brand Certified Facts from Chipotle Mexican Grill
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