Business Details
About
Mexican Restaurant
Chipotle Irondequoit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
759 reviews
5 stars
369
4 stars
140
3 stars
67
2 stars
46
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for both in-person and online orders.
Food Quality
There were numerous complaints about food quality, including cold, bland, and improperly prepared items.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty dining areas and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of urgency.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
- GRGENE Rivera4 days ago1.0Had my stomach crazy,I don't know what it was,but I was not good in the morning of you know what I mean
- LGLora Goldseth5 days ago2.0The last few times I tried to go to Chipotle there's always been a problem whether I get there at 10:00 and they tell me they have no food left even though they're open for another hour or I go and buy something and I open it and because they don't have lettuce they just throw on half a pound of cheese or some other ingredient to make it look like more. I went three times in the last month and every single time I went there they were out of half of their ingredients if you're open until 11:00 and it's only 8:00 at night I would think you'd still have food left That's why you're open till 11:00 it doesn't say hey we're open till 11:00 but we only have food till 10:00 so it seems like a problem there it seems like that staff just want to get out there as quick as possible so they don't want to have to have extra food to put away which I would assume is costing the company much money because I won't go there anymore I gave him three tries and that's it I'm done. Oh and also the staff they won't even offer to substitute for something else they just really I felt like they just didn't want me there and they wanted me to leave.
- ASAngela SmithNov 15, 20254.0They used to be a go to for some delicious food but the last time I went and ordered that food was not to good and had my stomach queasy
- RWRae WebbNov 5, 20253.0Ordered VIA Urber Eats…..unfortunately NO CHIPS, which I paid xtra for ….chips & gauc….gauc was in the bag, but not chips. 2 out of 3 Tacos were great, third on, edges were very hard (soft shell) I won’t do delivery again.
- RKRoman KonykOct 17, 20251.0Service is terribly slow at this location, didn’t even come at a rush time. Idk why every time I’ve eaten here it’s always slow. Would recommend going elsewhere if you’re in a rush. Dining room was pretty dirty as well.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Irondequoit offer?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill located at 1495 E Ridge Rd, Rochester?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Irondequoit provide delivery and in-store pickup options?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order food from Chipotle Irondequoit online?
You can order online through their website at https://order.chipotle.com/ or by downloading the Chipotle app from the Apple App Store.
What is the address and location details of Chipotle Mexican Grill Irondequoit?
The restaurant is located at 1495 E Ridge Rd, Monroe, Rochester, NY 14621, near the Irondequoit Mall.
Is Chipotle Irondequoit welcoming to all customers including the LGBTQ community?
Yes, Chipotle Irondequoit welcomes LGBTQ customers and is inclusive to all.
What payment methods and services are accepted at Chipotle Irondequoit?
Chipotle accepts credit cards and offers services including online orders, catering, gift cards, and various delivery options.
Are there nearby coffee shops where I can grab a drink before or after visiting Chipotle Irondequoit?
Yes, nearby coffee shops include Starbucks, Starbucks - Irondequoit Ridge Goodman Plaza, and Tim Hortons, giving you convenient options for coffee and snacks.
Where can I find grocery shopping options close to Chipotle Mexican Grill Irondequoit?
Tops Friendly Markets is a nearby supermarket where you can shop for groceries before or after your meal at Chipotle.
Are there any medical or health facilities near Chipotle Mexican Grill Irondequoit?
Yes, nearby health facilities include Pluta Dental Center, Reidman Health Center, Rochester General Pediatric Associates, and Rochester Regional Health Laboratories, useful for medical appointments around your visit.