Business Details
About
Mexican Restaurant
Chipotle Pittsford Plaza NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
535 reviews
5 stars
258
4 stars
119
3 stars
51
2 stars
27
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude or unfriendly, leading to a negative dining experience.
Food Quality
While some customers praised the food quality, many expressed disappointment with portion sizes and the presence of foreign objects in their meals.
Cleanliness
Several reviews noted that the restaurant was often dirty, with unclean tables and floors, impacting the overall dining atmosphere.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect portions, particularly with online orders.
Staff Attitude
There were consistent mentions of staff appearing unhappy or unmotivated, which affected the overall customer experience.
- MCMax CiavarriOct 13, 20251.0Lady at the beginning was very rude to me and all my freinds she had glasses and was short and had blonde hair
- MMMohamed Abdallahi El MahjoubOct 7, 20251.0Bad place for delivery drivers rude employee!
- EEEzgiOct 3, 20251.0I am so disappointed with the chipotle at this location. I went earlier today and grabbed a bowl and as i was eating, i found a small piece of ROCK/STONE that stabbed into my tooth. Clearly it’s either the veggies are not being throughly washed or whatever it is. Its just disappointing to have a experience like this at chipotle.
- JDJoe DiBenedettoSep 19, 20251.0They never fill your bowl
- OMOnyx ManuelAug 29, 20251.0Went on 8/29 at around 9:20 and workers rudely stated that the food was all put away almost an hour before close.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Pittsford Plaza NY serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 3349 Monroe Ave, Rochester?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Pittsford Plaza offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options.
How can I place an online order for Chipotle at the Pittsford Plaza location?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Does Chipotle Pittsford Plaza offer catering services?
Yes, Chipotle offers catering services at this location.
What payment methods are accepted at Chipotle Mexican Grill in Pittsford Plaza NY?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill at Pittsford Plaza welcoming to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers.
What nearby stores can I visit when I go to Chipotle Pittsford Plaza?
Near Chipotle, you can visit The Paper Store for cards and stationery, Chico's for women's clothing and fashion accessories, and GNC for vitamins and supplements.
Are there any nearby food options besides Chipotle at Pittsford Plaza?
Yes, nearby you can find The Pizza Stop Pittsford for pizza, Cinnaholic for desserts, and Black & Blue Steak and Crab for steak and seafood.
Which nearby services could be useful for customers visiting Chipotle in Pittsford Plaza?
Customers can use the UPS Access Point location for shipping, visit Verizon for mobile needs, or get a haircut at Sport Clips Haircuts of Pittsford nearby.