Bruegger's Bagels

4.1
521 reviews
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Business Details

548 Monroe Ave, Rochester, NY
14607, United States
(585) 256-3410
https://locations.brueggers.com/us/ny/rochester/548-monroe-ave
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About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Bruegger's Bagels
548 Monroe Ave, Rochester, NY
14607, United States

Hours

Reviews

4.1
521 reviews
5 stars
296
4 stars
116
3 stars
45
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about the bagel quality, with some praising the taste while others reported it has deteriorated and was often poorly made.

Customer Service

There are numerous complaints about rude and unprofessional staff, with several customers experiencing negative interactions during their visits.

Service Speed

While some reviews highlight quick service, others mention issues with order accuracy and delays, particularly with online orders.

Atmosphere

The dining environment has been described as uninviting and run down, with some customers noting a lack of warmth and cleanliness.

Pricing

Customers found the prices to be high relative to the quality of food, with some mentioning outdated menus and unexpected charges.
  • GR
    GENE Rivera
    Oct 17, 2025
    3.0
    I ordered a bagel with sausage and and cheese and egg,they didn't put enough sausage on it all I could taste was bagel,and egg will not go back for a break fast bagel again
  • MM
    Mel M
    Oct 15, 2025
    4.0
    Quick service, staff is friendly. The layout of the restaurant just doesn't feel good at all. And they have had problems with the health inspector before. Food is good, just very pricy. The menu isn't up to date in the store, so be prepared to pay more than it says
  • PT
    Picasso Tanha
    Oct 11, 2025
    1.0
    Awful quality of bagels!
  • TT
    Tasha
    Oct 7, 2025
    1.0
    When you run out of something, that doesn’t mean you throw cheese on another kind of bagel. You either have what people want or you don’t. What you don’t do is make a cheap substitute. It’s 10 o’clock in the morning. You shouldn’t have ran out of five cheese bagels anyway. If you’re running out of something at 10 o’clock in the morning, then that means you didn’t make enough in the first place. Basic business principles.
  • EE
    Edward
    Aug 31, 2025
    5.0
    Great bagels, great coffee, friendly staff -- what's not to love?
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Frequently Asked Questions About Bruegger's Bagels

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, breakfast sandwiches, deli sandwiches, and coffee including custom blends of hot and iced coffee.

What are the operating hours of Bruegger's Bagels at 548 Monroe Ave, Rochester, NY?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.