Bruegger's Bagels

4.1
337 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
3177 Latta Rd, Rochester, NY
14612, United States

Hours

Reviews

4.1
337 reviews
5 stars
197
4 stars
71
3 stars
22
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, attentive, and providing quick service, with specific mentions of individual employees like Kelsey and Sean.

Food Quality

While some customers enjoyed the bagels and breakfast sandwiches, there were numerous complaints about inconsistent quality, including undercooked or overcooked bagels and incorrect orders.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly in the bathrooms and dining area, which detracted from the overall experience.

Order Accuracy

A significant number of customers reported issues with order accuracy, including receiving the wrong items or missing components of their orders.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly for online orders and during busy hours.
  • ES
    Eileen Santamour
    Dec 28, 2025
    3.0
    Not the Bruegger's I remember from the it's. No more honey oatmeal bagels. No more maple walnut cream cheese. Just a few different bagels and the cream cheese had no flavor. I got the honey walnut. Flavorless. Very disappointing.
  • BC
    Brian C
    Dec 14, 2025
    5.0
    Staff is amazing and always quick service with a smile and a kind word.
  • PP
    Pamela P
    Dec 9, 2025
    5.0
    My favorite place to stop by and pick up consistently good food and coffee. Kelsey is the absolute best! Always says hello and is super friendly along with all the workers there.
  • DC
    Dorian Crosby
    Dec 7, 2025
    3.0
    This place makes their own bagels and breads
  • KB
    Kelley Balcomb
    Dec 1, 2025
    5.0
    I look forward to my Monday trip to Latta Rd. Bruegger's each week. I feel very important as they greet me by name when I come in the door. The flavor options of bagels is vast, and rarely are they out of a flavor I want. Friendly staff. Bright and cheery atmosphere.

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in Rochester offer?

They offer authentic New York style bagels baked fresh every morning, along with signature made-in-Vermont cream cheese and a variety of sandwiches and sides.

What are the opening hours for Bruegger's Bagels at 3177 Latta Rd?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.