Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
420 reviews
5 stars
228
4 stars
85
3 stars
36
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers praised the bagels and sandwiches, many noted inconsistencies in food quality, including cold items and incorrect preparations.
Staff Behavior
Several reviews highlighted rude or unprofessional staff interactions, contributing to a negative customer experience.
Cleanliness Concerns
Multiple customers expressed dissatisfaction with the cleanliness of the establishment, including dirty floors and unsanitary conditions.
Pricing Complaints
Customers felt that prices were high relative to the quality and portion sizes of the food, leading to perceptions of poor value.
- MBMatthew Boyle2 days ago5.0Visit Bruegger’s almost every Friday, get the same meal and enjoy it every time. Staff is friendly
- PAPatricia AllyNov 11, 20252.0I come here every day. I usually get 2 breakfast sandwiches and one coffee. The other day, my hot pastrami sandwich was served to me cold and i bought 2 of them, and they were both served that way. But whatever I let it go I came in today to get my sandwiches and my coffee and a women came to the window and told me that they were waiting on the house blend to be brewed. I said, okay, that's no problem because I actually ordered the hazelnut (as stated,on my receipt), and she said, okay and then proceeded to bring me the house brew that she said was still brewing but was actually in fact, really old. So I went inside to get the correct coffee and a different women at the counter asked me how she could help me. I just let her know I ordered the hazelnut coffee and this wasn't the hazelnut. She said, well, it's not done yet. I'm like, okay, I understand I'll wait. I would have waited in the drive through, but that's fine too like The whole experience was just off she had an attitude for no reason like I pay wenty dollars every single day when I come here.It's a hundred dollars a week... if you get it wrong, you can't just tell me you're sorry with a smile and make it for me? The attitude was do real,I had to wonder why this person was in customer service, if your attitude is that bad Halfway through her morning that just doesn't make sense to me. I was really nice.I wasn't rude but that whole situation really threw me off. I will be traveling the extra five miles to go to a different location now.
- OYOzRaMiD YnOtNov 9, 20253.0Ordered breakfast sandwich and coffee through the drive through. Employee over complicated the ordering process but I the end sandwich was delicious. Coffee was not that great.
- THTashayla HuffNov 6, 20255.0one of the best locations I been to so far ! food was served hot & quick ! customer service was outstanding!
- KCKate CNov 2, 20251.0I'm sorry but when you charge .30 extra for a blueberry bagel which isn't a specialty bagel and more than $1 for cc which there isnt a lot of options, $4.49 for a simple bagel with cc, hardly any cc at that, gotta love it, price of inflation or highway robbery......
Frequently Asked Questions About Bruegger's Bagels
What type of bagels does Bruegger's Bagels in Rochester bake?
Bruegger's Bagels bakes authentic New York style bagels every morning, perfect for breakfast and deli sandwiches.
What are the operating hours of Bruegger's Bagels on weekdays?
Bruegger's Bagels is open from 6:00 AM to 2:00 PM, Monday through Friday.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering available by ordering online.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ahead or use a mobile app to place my order at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available for both Android and iOS.
Does Bruegger's Bagels offer dine-in and takeout options?
Yes, Bruegger's Bagels offers dine-in, takeout, delivery, and drive-through services for customer convenience.
Is there free parking available at Bruegger's Bagels?
Yes, Bruegger's Bagels offers both free street parking and free parking lot spaces nearby.
Are there any nearby shopping centers where I can visit before or after enjoying Bruegger's Bagels?
Yes, South Town Plaza is a nearby shopping center where you can shop conveniently located close to Bruegger's Bagels.
What family-friendly activities are nearby Bruegger's Bagels?
Altitude Trampoline Park in Rochester, NY is nearby and offers an active lifestyle experience perfect for families and children.
Where can I go for candies or sweets near Bruegger's Bagels?
Andy's Candies, a candy store and bakery, is located close to Bruegger's Bagels, perfect for a sweet treat after your meal.