Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Don’t bother going early mornings. My wife and daughter and I went through the drive through today. 6:38am. Only two cars ahead of us. We finally got our Mobil order at 6:52am. In the time our three cars were served, 7 other cars left the line behind us and drove off. I’d be pissed if I owned that location, as they lost 70% of their potential business in those 14 minutes. Just sooooo slow.
CH
Cashmere Hooper
Mar 15, 2026
1.0
Use to be my favorite dunkin. Would drive from Greece to gates for them. I will hard pass because today’s experience was not okay.
I come from customer service background so I am patient with understaff but today March 15,2026 a Sunday was just rude:
I waited in the drive through for 4-5 min with no answer. So I pulled up to the window to place my order there the guy doing the orders tells me I have to drive back around or come inside.
Annoyed but I go inside.
I wait behind two females to be told they are out of medium cups.
I tell her I had a coupon for Medium and she shrugs her shoulder and goes oh well.
Two people, no manger, young male and female with poor customer service. I do know the name… below photo is all the red and behind orders
DS
Debbi Spencer
Feb 19, 2026
1.0
This place should be closed and employee's trained properly on how to make coffee. The management here sucks, firing the good employee's and not properly training the new ones. Why can't you just make the iced coffee properly, is it to hard? Half the time there's no flavor and the other half it's just nasty tasting. Get with the Program Dunkin, cause Tim Hortons is right across the street from you, and I don't mind spending more for a iced cap.
EB
Emily B
Feb 14, 2026
1.0
The workers there are snobby and rude. I have met one singular nice person at this location. I've gotten a blueberry muffin twice now and both of the times the muffin wasn't even baked fully. Theres also black dots on the honey cruller. If I could give 0 stars I would because this is just gross.
AL
Alanna LaForce
Jan 9, 2026
5.0
Love this location. Just down the road from my house so it’s super convenient. But besides that, the employees are always friendly. Ordered a delicious five dollar meal today. The coffee was perfect, the bacon wake up wrap was hot and delicious in the hash browns were hot and tasty. Thank you to the employees, keep up the great job!
What are the operating hours for Dunkin' on weekdays?
Dunkin' in Rochester, NY is open Monday through Friday from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at 1578 Spencerport Rd offers delivery service and curbside pickup is not available.
How can I order ahead from this Dunkin' store?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their official website order link.
What are some of the specialty items served at this Dunkin' location?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and features seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals daily.
Are there any nearby coffee shops to this Dunkin' location?
Yes, nearby coffee shops include another Dunkin' and Tim Hortons, which customers might visit for alternative coffee and snack options.
What nearby places can I visit around this Dunkin' at 1578 Spencerport Rd?
Nearby places of interest include Kwik Fill gas station for fuel and convenience items, Slipskins Studio for home improvement needs, and terri's pet spa for pet services.
If I want hair or beauty services after grabbing a coffee, where can I go nearby?
You can visit beauty salons like Hair by Lindsay or Millennium Hair Studio, both located near the Dunkin' store for hair and beauty services.
Is Dunkin' family-friendly and do they accept credit or debit cards?
Yes, this Dunkin' welcomes families and accepts both credit and debit card payments for your convenience.
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