Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I ordered a LARGE iced coffee today from here and was charged for a LARGE iced coffee. An employee at the window handed me a MEDIUM I politely pointed out that this was a medium and I ordered a large. He apologized and went to go tell the young woman making my coffee that it was supposed to be a large. I intently watched her to see if she was remaking my coffee… she poured my medium coffee into a large cup and dumped extra ice on it… so I’m STILL getting a MEDIUM iced coffee when I PAID FOR A LARGE. I actually asked her “did you just pour my medium coffee into a large cup and add ice?” She shrugged her shoulder and said “that’s what we do for a large” so I get annoyed and drive away because whatever it’s only a dollar and some change difference. But at the end of the day this is false advertising and pretty sure illegal if you’re telling people they are getting a large it should be a large and should be more COFFEE than a medium … not just extra ice.
KB
Kay Bee
Feb 18, 2026
3.0
This is a super busy location. Recent issues with coffee machines has forced me to go to the next one closest location. Staff shortage make it even harder, having to turn off mobile ordering completely on such days. Needless to say, quality of service has been affected due to these issues. Staff are friendly and polite it's just a busy place. Faster to do walkin then drive through
PP
Patrick Phelan
Jan 10, 2026
3.0
Eh. Bathroom was semi clean…
EH
Evan Himes
Jan 4, 2026
4.0
Sometimes this location can be slow and understaffed, but my staff interactions have always been top-notch! A smile goes a long way toward overlooking minor issues, of which I've had none.
AW
Adrianna Wind
Dec 6, 2025
1.0
I have visited this location many times, and I have never experienced service this poor. The name on my receipt was JoAnne, and if she was the employee working the drive-thru, she was not pleasant. I had three drinks to order, and after ordering the first one, I could barely start the second before being interrupted. The interaction felt harsh and hostile, and it left a very negative impression. Unfortunately, I do not think I will be returning to this location.
What are the regular operating hours of Dunkin' at 3152 Chili Ave, Rochester, NY?
Dunkin' at 3152 Chili Ave is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru available for convenient ordering.
Can I order Dunkin' products for delivery or curbside pickup at this location?
Dunkin' at this location offers delivery service, but curbside pickup is not available.
How can I order ahead at Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via the online order link.
What meal times does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch.
What types of food and drinks are Dunkin' known for at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi to customers.
Are there any nearby gas stations where I can fuel up during my visit to Dunkin'?
Yes, Speedway gas station and convenience store is nearby, perfect for fueling up before or after your coffee run at Dunkin'.
What nearby places of interest can I visit before or after enjoying Dunkin'?
Nearby you can find Star Nails and Lucky Star Nails salons if you're planning beauty treatments, Nick's Pizza for a meal, and Walgreens pharmacy for quick errands.
Are there any nearby transit or banking facilities that can assist customers visiting Dunkin'?
Yes, M&T Bank and Citizens bank credit unions are nearby, convenient for banking needs when visiting Dunkin'.
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