Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Ordered a banana latte and customized the cold foam and the lady goes "thats NOT the original drink then. Its no longer a banana latte"
It was kinda funny but she may need a day off or two if its that serious haha
FP
feert peero
Mar 20, 2026
1.0
Horrible service, there was a long strand of hair in my drink. (I don’t have long hair, I have very short hair). I went back in and politely asked for it to be remade or for a refund. The lady whose hair fell into the drink looked at me and just took my drink with no apology, not even acknowledgment. Once my drink was remade, it was overflowing and dripping out of the cup. I don’t recommend this place.
KC
kayla coffey
Mar 14, 2026
1.0
This location has always given me troubles. Waited at the drive-thru for almost 10 minutes at the speaker after watching 2 cars drive through to get their food. Just to have an employee come out and yell at me because their sensor is broken. I was just sitting in my car being patient just to get yelled at because their machine wasn’t working and was screamed at very rudely to pull up to the window. No sign indicated that anything was broken so I thought to sit and wait at the speaker. Don’t see why any type of aggression was needed 😂
SO
Sean O'Neal
Mar 8, 2026
2.0
I've never had a good experience here. It's always a wait and the people always seem confused.
JO
Jeanuinelee Oopseht
Feb 26, 2026
1.0
They had a massive freaking pothole and it scrapped my car in the middle of the drive thru. It was completely unavoidable once I was in line. This pothole was clearly known by management as it was in the back where employees park.
What are the regular operating hours of Dunkin' at 4178 W Henrietta Rd, Rochester, NY?
Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This location offers delivery service and curbside pickup is not available.
What specialty items does Dunkin' serve at this Rochester location?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, brunch, and lunch meals.
Are there any new holiday drinks available at this Dunkin'?
Yes, during the holiday season, they offer the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead for quick pickup at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or through their online ordering link for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.
What nearby dining options are there around Dunkin' at 4178 W Henrietta Rd?
Nearby dining options include Tony Pepperoni, Juicy Crab Rochester, and Mandarin Court, offering pizza, seafood, and Asian cuisine respectively.
Are there automotive services close to Dunkin' to visit before or after your coffee?
Yes, nearby you will find car dealers such as Enterprise Car Sales, Auto Locators, Van Bortel Subaru Henrietta, Rochester Auto Exchange, and service shops like Cropo's automotive repair.
What other convenience services are nearby this Dunkin' in Rochester?
Nearby conveniences include Fastrac gas station and convenience store, Blue Rhino Propane Exchange, and several insurance agencies like Tom Gervais-State Farm and Beth Rogers Agency.
Does the Dunkin' location offer free Wi-Fi and accept credit and debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for customer convenience.
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