DiBella's Subs

Reviews

• BC

  Butch Calcote

  1 day ago
  5.0
  First time there, sub was excellent and service was very pleasant, professional and helpful
• BH

  Brittany Herthum

  5 days ago
  5.0
  Just have to say, I come to this location a lot more than I’d like to admit. Not once have they gotten my order wrong. In my many visits I’ve noticed Kristi and Becky holding the place down like champions. They are personable and accommodating and do a wonderful job under pressure. The bread is always delicious and fresh. Thank you for the delicious lunch every time.
• JB

  Jeremy Bowes

  Apr 6, 2026
  5.0
  best subs in town. Great aesthetic inside and out
• CA

  Crystall Ange-Flannery

  Mar 19, 2026
  5.0
  Original order was a fast and very friendly experience. They made a simple mistake of which they quickly rectified 🙂
• AW

  Adam Whiting

  Mar 5, 2026
  2.0
  Long time reviewer here, super motivated, sadly, to give a rare negative review. What has happened to the Rochester area DiBella's stores? Pretty consistently in the last couple of years - locations, especially the City Gate one, have been in decline. The staff, literally get something wrong with the order - every time. I'm sorry, but are the order takers high? Can the sandwich makers read? Hate to allege that but one has to wonder. For my meal today, they packaged the food in sloppy fashion and seemed sluggish and disinterested. It's sad to see. The local owners need to roll up their sleeves and get to work on quality control/management. This used to be a go to... heck, I'd happily take Subway and easily Jersey Mike's over this mess of an organization right now. Just brutal.

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