Stop & Shop

4.1
930 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1615 Old Country Road, Riverhead, NY
11901, United States

Hours

Reviews

4.1
930 reviews
5 stars
459
4 stars
258
3 stars
121
2 stars
39
1 star
53

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is frequently noted for being clean, though some reviews mention dirty bathrooms and unkempt areas.

Customer Service

Customer service experiences vary widely; some customers report friendly and helpful staff, while others describe rude or dismissive interactions.

Product Quality

While many customers appreciate the variety and quality of products, there are complaints about expired items and poor handling of perishable goods.

Pricing

Customers express mixed feelings about pricing, with some finding it reasonable and others feeling it is overpriced compared to competitors.

Shopping Experience

The shopping experience is generally described as quick and efficient, but issues with self-checkout and order pickups have been reported.
  • JS
    Joel Perez Sr.
    Dec 23, 2025
    5.0
    This store is located in a great spot and offers a variety of groceries, produce, and vegetables. The shelves were stocked, and the store was clean. There’s a parking lot lodge with plenty of parking spots.
  • TN
    The /\nunnaki
    Dec 13, 2025
    1.0
    I live in Pawcatuck, CT and shop at the Stop and Shop in my town. This Stop and Shop in my town is clean and the workers are great and happy. I have family in Riverhead NY and went to visit them and heard there was a Stop and Shop in their town. I thought I would have the same experience experience as I do at home but this store was a complete polar opposite. The people here are disgusting and angry and have major attitude! I was treated like dirt and god forbid I ask someone for help since I wasn't familiar with this stores layout. I was ignored and put to the side! This is absolutely the worse Stop and Shop I ever went too. I also have family who n NYC and those Stop and Shops are more pleasant. I hate this store and will making a complaint to their corporate for the way I was treated!
  • AW
    Amru Wilks
    Nov 8, 2025
    5.0
    It was a quick shopping trip but I was able to get all that i needed and on sale too. 😊
  • JT
    Justine Trent
    Nov 6, 2025
    2.0
    November 6,2025 Ordered the fried chicken for an office party event .So many dam feathers on the frekin chicken wings theres no way its being prpoerly clean .very disapointing !!!!!
  • GG
    Goddess
    Oct 25, 2025
    2.0
    I enjoy the variety, however, customer service realllllyyyy needs to improve. The recycle area says it should be closed at 8pm, but when I got there about 15 minutes early it was closed and the person in charge of the area was very dismissive!! He looked at his phone and said, “well, it’s closed.” Gotta do better !

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Riverhead, NY?

Stop & Shop is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

Does Stop & Shop in Riverhead offer delivery services?

Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.