Dunkin'

4.0
522 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverhead, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1051 Old Country Rd, Riverhead, NY
11901, United States

Hours

Reviews

4.0
522 reviews
5 stars
274
4 stars
118
3 stars
56
2 stars
29
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude behavior and slow service.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as filthy or disgusting.

Staffing Issues

Several customers noted that the location often seemed understaffed, leading to long wait times and poor service during busy periods.

Product Consistency

The quality of food and drinks was inconsistent, with some customers enjoying their orders while others received incorrect or poorly made items.

Positive Staff Interactions

Despite some negative experiences, there were commendations for specific staff members who provided excellent service and maintained a positive attitude.
  • OG
    Oscar “Kokito” Gonzalez
    Oct 15, 2025
    1.0
    Just because its not food all around. Need better coffee and very service. Neither will cost that much more
  • JC
    john c
    Aug 27, 2025
    2.0
    Run of the mill Dunkin, but absolutely filthy. Like a NYC subway station.
  • MB
    Mike Boward
    Jul 21, 2025
    3.0
    Lady likes whispering on the side to other employees to add her rewards to gain instead of customers to gain points. Unprofessional. She does this for years.
  • JL
    Jenny L.
    Jul 7, 2025
    2.0
    Every time I come in here there’s always a guy and a girl making some ugly faces when they see my presence or my family’s. They tend to give me attitude not only to me but my family as well. We are just here to buy beverages etc from them, but receiving this type of service is unacceptable. It took me this long to make this review but this time it was my last straw. I’m beyond sorry but this is how I feel. I appreciate this other girl who wears glasses who works there , props to her because even tho it gets busy she still manages to give a positive attitude 🙏🏼
  • RB
    Ricardo BH
    Jun 25, 2025
    4.0
    It is a clean and regular Dunkin Donuts place. The lady that took care of us was good and was smiling all the time. The other girl that was there was a little bit crancky because the other lady ask her for help and she said that she had not time for that. Obviously the help was for us, customers. Other guy that was there was able to help. That second girl needs to learn how team work really is all about.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Riverhead, NY?

Dunkin' in Riverhead, NY is open daily from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.