Chipotle Riverhead is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's dirty environment, with filthy tables, floors, and food prep areas.
Service Quality
Customers reported inconsistent service, with some praising staff like Summer for excellent service, while others experienced rude or unprofessional behavior.
Food Quality
While many enjoyed the food, there were complaints about undercooked rice, missing items, and poor portion sizes.
Ordering Issues
Several customers faced problems with online ordering and menu item availability, leading to frustration.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it unwelcoming and impersonal.
BB
Brian Burton
Nov 12, 2025
4.0
Fast courteous service and the food was good. No issues here, a solid Chipotle
SN
Samet Çınar
Nov 9, 2025
2.0
I got one chicken bowl with extra protein. Rice was super salty and if you dont like the fat, you should separete the fat from chicken. I paid $18 for this food.I could not finish. So it was bad experience. Personal was nice but food is not.
LC
Lorena Correa
Oct 28, 2025
1.0
Servicio malísimo como es posible que un negocio de esos todo el día venda comida y no tengan arroz y los empleados pésimo antes era muy bueno ahora que pesar malísimo todo el servicio la comida
FN
Fair NBalanced
Oct 6, 2025
3.0
Clean your floors!!
Good food great chimichuri but the place is dirty! How are your kitchens?
OG
Oscar “Kokito” Gonzalez
Oct 1, 2025
5.0
Amazing place with good food and decent service. And an atmosphere to boot. Very memorable space.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Riverhead serve?
Chipotle Riverhead serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
What are the operating hours of Chipotle Mexican Grill in Riverhead?
Chipotle Riverhead is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Riverhead offer delivery or pickup services?
Yes, they provide in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Mexican Grill in Riverhead online?
You can order online through their website or app via https://order.chipotle.com/ or the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill in Riverhead offer catering services?
Yes, the location offers both catering and catering delivery services.
How does Chipotle Mexican Grill ensure food quality and sustainability?
Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms with humane and sustainable practices and avoids artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Riverhead?
It is located at 1501 Old Country Rd, Riverhead, NY 11901, USA.
Are there any notable stores near Chipotle Mexican Grill in Riverhead where customers might shop before or after dining?
Yes, nearby stores include Lowe's Home Improvement, Michaels for arts and crafts, Best Buy for electronics, and Bed Bath & Beyond for home goods.
Is there convenient banking or ATM access near Chipotle Mexican Grill in Riverhead?
Yes, customers can find Chase ATM and M&T Bank nearby for their banking needs.
Are there other dining options close to Chipotle Mexican Grill in Riverhead?
Yes, nearby dining options include The Country Rotisserie (chicken restaurant) and TGI Fridays (American restaurant and pub).