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McDonald's

3.5
(1686 reviews)

Business Details

54-29 Metropolitan Ave, Ridgewood, NY
11385, United States
(929) 442-5596
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
54-29 Metropolitan Ave, Ridgewood, NY
11385, United States

Hours

Reviews

3.5
1,686 reviews
5 stars
657
4 stars
314
3 stars
248
2 stars
108
1 star
359

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the location was dirty, with trash on tables and floors, and poor bathroom hygiene.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or poorly prepared items, particularly the nuggets and fries.

Customer Service

Numerous complaints about rude or unhelpful staff, slow service, and frequent order mistakes were noted.

Inconsistent Hours

Customers expressed frustration over the location's inconsistent operating hours, particularly regarding the advertised 24-hour service.

Positive Experiences

Despite the negative feedback, some customers praised the cleanliness and service, as well as positive interactions with staff.
  • RB
    Richard Beros
    Feb 17, 2026
    1.0
    If there food looked like there pictures it would be great. Got a big Mac. It looked like it had old soggy lettuce. Disgusting dirty pickles and hardly and big Mac sauce. This location is horrible. I tried to call store and the # they list doesn't work. I am going g to report to McDonalds corperate. I have gotten a response from corperate say this is ubera fault. It is funny that uber didn't make my meal. They picked it up in a sealed bag. The people at corperate must be a bunch of do nothing woke left wingers!
  • GD
    Gumaro Diaz
    Jan 11, 2026
    5.0
    Great nice and clean
  • A
    Денис Стебеляк
    Dec 27, 2025
    1.0
    The food was not tasty, the burger bun was hard, the fries and nuggets were too dry, I'm not happy about it!!!
  • AC
    Albert C
    Dec 24, 2025
    5.0
    I ordered a cheeseburger with french fries and chicken nuggets. The food tastes good! Thank You!
  • KT
    King of Hawk Tuah
    Dec 17, 2025
    1.0
    They didn't let me in because I couldn't pay card, the workers are Rude, the place is dirty, and they blame it on the kids m. 0/10

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 54-29 Metropolitan Ave, Ridgewood, NY?

McDonald's at this location is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's have a drive-thru service and when is it available?

Yes, this McDonald's features a drive-thru that operates 24/7, available all day and night every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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