Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported that the location was dirty, with trash on tables and floors, and poor bathroom hygiene.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or poorly prepared items, particularly the nuggets and fries.
Customer Service
Numerous complaints about rude or unhelpful staff, slow service, and frequent order mistakes were noted.
Inconsistent Hours
Customers expressed frustration over the location's inconsistent operating hours, particularly regarding the advertised 24-hour service.
Positive Experiences
Despite the negative feedback, some customers praised the cleanliness and service, as well as positive interactions with staff.
RB
Richard Beros
Feb 17, 2026
1.0
If there food looked like there pictures it would be great. Got a big Mac. It looked like it had old soggy lettuce. Disgusting dirty pickles and hardly and big Mac sauce. This location is horrible. I tried to call store and the # they list doesn't work. I am going g to report to McDonalds corperate. I have gotten a response from corperate say this is ubera fault. It is funny that uber didn't make my meal. They picked it up in a sealed bag. The people at corperate must be a bunch of do nothing woke left wingers!
GD
Gumaro Diaz
Jan 11, 2026
5.0
Great nice and clean
A
Денис Стебеляк
Dec 27, 2025
1.0
The food was not tasty, the burger bun was hard, the fries and nuggets were too dry, I'm not happy about it!!!
AC
Albert C
Dec 24, 2025
5.0
I ordered a cheeseburger with french fries and chicken nuggets. The food tastes good! Thank You!
KT
King of Hawk Tuah
Dec 17, 2025
1.0
They didn't let me in because I couldn't pay card, the workers are Rude, the place is dirty, and they blame it on the kids m. 0/10
What are the operating hours of McDonald's at 54-29 Metropolitan Ave, Ridgewood, NY?
McDonald's at this location is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's have a drive-thru service and when is it available?
Yes, this McDonald's features a drive-thru that operates 24/7, available all day and night every day.
What delivery options are available from this McDonald's location?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Can I order food online or via a mobile app from this McDonald's?
Yes, you can order online through the delivery link or use the McDonald's App available for iOS and Android devices.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining options does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any interesting places near McDonald's where I can visit before or after my meal?
You can visit the Ridgewood Community Garden for a relaxing walk or check out local eateries like Metropolitan Deli and Stanley's Pierogi nearby.
Is there convenient transportation or services near McDonald's to help customers?
Yes, there's a UPS Access Point nearby for shipping needs and the area has various local businesses that customers might find useful.
Are there other dining options close to McDonald's if I want to try something different?
Nearby options include China House for Asian cuisine, Bella Donna Pizzeria for pizza, and Sapore di la Italia for Italian food.
Does this McDonald's location offer any loyalty or rewards programs?
Yes, through MyMcDonald’s Rewards you can earn points for free food. More details are available on their website.
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