Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,674 reviews
5 stars
653
4 stars
312
3 stars
248
2 stars
108
1 star
353
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and overflowing trash cans.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and inconsistent preparation.
Operational Issues
Several reviews noted that the location often misrepresents its hours, claiming to be open 24 hours but frequently closing early or only serving drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised the staff's friendliness and the quality of food during certain visits.
- TMTerrelle MellieonNov 4, 20254.0I will eat in any time but take out my food was cold and I stay 5 minutes away so dont know how my food was cold that fast
- AMAlbina MejiNov 2, 20255.0Thank you so much for an amazing breakfast! The rewards are awesome! I ordered an item and was waiting and the people were so nice they asked us if we needed help before we even knew we needed help hahaha. No but for real super nice and fast service. God bless y'all!
- BMBob MackNov 1, 20251.0Corporate should send some coaching. Nice people working but they are way over their head. Total mess.
- KSKristin SchusterOct 19, 20253.0Very busy around 3 o clock when school lets out with kids—just be aware if you’re in a rush.
- TIToy InfinitiOct 15, 20251.0What a nasty and disgusting spot I went there earlier and they hade garbage everywhere and then I went back there 3 hours later the same stuff was there plus more garbage. Who is the manager leaving this place like this . This McDonald’s was just renovated why are they letting look like dump smh … the GM or owner please fix this what happen to this place .
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 54-29 Metropolitan Ave, Ridgewood, NY?
McDonald's at this location is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's have a drive-thru service and when is it available?
Yes, this McDonald's features a drive-thru that operates 24/7, available all day and night every day.
What delivery options are available from this McDonald's location?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
Can I order food online or via a mobile app from this McDonald's?
Yes, you can order online through the delivery link or use the McDonald's App available for iOS and Android devices.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining options does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Are there any interesting places near McDonald's where I can visit before or after my meal?
You can visit the Ridgewood Community Garden for a relaxing walk or check out local eateries like Metropolitan Deli and Stanley's Pierogi nearby.
Is there convenient transportation or services near McDonald's to help customers?
Yes, there's a UPS Access Point nearby for shipping needs and the area has various local businesses that customers might find useful.
Are there other dining options close to McDonald's if I want to try something different?
Nearby options include China House for Asian cuisine, Bella Donna Pizzeria for pizza, and Sapore di la Italia for Italian food.
Does this McDonald's location offer any loyalty or rewards programs?
Yes, through MyMcDonald’s Rewards you can earn points for free food. More details are available on their website.