Dunkin'

3.9
288 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ridgewood, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
325 Wyckoff Ave, Ridgewood, NY
11385, United States

Hours

Reviews

3.9
288 reviews
5 stars
153
4 stars
52
3 stars
27
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and old donuts.

Customer Service

Service quality is inconsistent; some staff are friendly while others, particularly an older female employee, are described as rude and unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning burnt items and incorrect orders.

Management Issues

There are complaints about poor management and disorganization, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • LE
    Latifat Ahmed (Ummu Em&Kay)
    Dec 22, 2025
    5.0
    Not so clean 😕
  • SJ
    Stephanie Jones
    Dec 1, 2025
    2.0
    I had a really disappointing experience at this Dunkin’. My family and I bought food and were sitting for less than 15 minutes. A worker came over and told us we had to leave because we “didn’t buy anything,” even though we literally just finished eating. The way she raised her voice made the whole situation uncomfortable. No customer should be treated like that.
  • AH
    arri hamilton
    Nov 6, 2025
    1.0
    Idk what happened to this Dunkin. Used to be my go to in the morning for coffee/snack before work but the quality after the renovation has plummeted. I order any type of food and it legitimately seems like they couldn’t care less. They either burn it, give you 2 or 3 tiny burnt pieces of old bacon, or don’t toast the food at all. Also, since they moved Salina(the only friendly associate) off of the pick up area the customer service has gone way down hill. They don’t say hello, they avt annoyed when you ask for the straws that you’ll need to drink your coffee and I’d rather just walk down the road to the other Dunkin where at least the food is okay.
  • AM
    Amanda Miller
    Oct 28, 2025
    5.0
    Staff is super nice and helpful!
  • FB
    Fatima Bah
    Oct 17, 2025
    5.0
    America is the best part about this place; she takes her time, never rushes people and is always so warm in conversation. For how busy this location is, they manage time well. I never have to wait more than 7 minutes or so from an order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ridgewood, NY?

Dunkin' in Ridgewood, NY is open Monday to Friday from 5:00 AM to 9:00 PM, and Saturday to Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.