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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ridgewood, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported receiving incorrect orders or items, leading to frustration and dissatisfaction.
Customer Service
Service quality varied significantly; some staff were praised for being friendly, while others were criticized for rudeness and poor handling of customer complaints.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions.
Food Quality
Customers expressed disappointment with food quality, mentioning stale donuts and poorly made drinks.
Management Issues
There were complaints about management and staff organization, particularly during busy hours, leading to long wait times and disorganization.
ST
Stefini T
Feb 24, 2026
1.0
they keep giving the wrong order
JR
Jonathan Robertson
Jan 17, 2026
1.0
These employees gave my food away to someone who wasn’t even a customer. I paid to eat breakfast and will be working my shift on an empty stomach. Thanks Dunkin.
LE
Latifat Ahmed (Ummu Em&Kay)
Dec 22, 2025
5.0
Not so clean 😕
SJ
Stephanie Jones
Dec 1, 2025
2.0
I had a really disappointing experience at this Dunkin’. My family and I bought food and were sitting for less than 15 minutes. A worker came over and told us we had to leave because we “didn’t buy anything,” even though we literally just finished eating. The way she raised her voice made the whole situation uncomfortable. No customer should be treated like that.
AH
arri hamilton
Nov 6, 2025
1.0
Idk what happened to this Dunkin. Used to be my go to in the morning for coffee/snack before work but the quality after the renovation has plummeted. I order any type of food and it legitimately seems like they couldn’t care less. They either burn it, give you 2 or 3 tiny burnt pieces of old bacon, or don’t toast the food at all. Also, since they moved Salina(the only friendly associate) off of the pick up area the customer service has gone way down hill. They don’t say hello, they avt annoyed when you ask for the straws that you’ll need to drink your coffee and I’d rather just walk down the road to the other Dunkin where at least the food is okay.
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