Dunkin'

3.9
287 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ridgewood, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
325 Wyckoff Ave, Ridgewood, NY
11385, United States

Hours

Reviews

3.9
287 reviews
5 stars
152
4 stars
52
3 stars
27
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members are praised for their friendliness and helpfulness, others, particularly an older cashier named America, received consistent complaints about rudeness and poor customer service.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions, which detracted from the overall experience.

Order Accuracy

Customers frequently reported problems with order accuracy, including incorrect items and poor drink quality, leading to dissatisfaction.

Customer Experience

The overall customer experience varied significantly, with some enjoying their visits while others expressed frustration over long wait times and disorganized service.

Product Quality

Feedback on food and drink quality was mixed, with some items praised while others, particularly certain drinks and donuts, were described as stale or poorly made.
  • AH
    arri hamilton
    Nov 6, 2025
    1.0
    Idk what happened to this Dunkin. Used to be my go to in the morning for coffee/snack before work but the quality after the renovation has plummeted. I order any type of food and it legitimately seems like they couldn’t care less. They either burn it, give you 2 or 3 tiny burnt pieces of old bacon, or don’t toast the food at all. Also, since they moved Salina(the only friendly associate) off of the pick up area the customer service has gone way down hill. They don’t say hello, they avt annoyed when you ask for the straws that you’ll need to drink your coffee and I’d rather just walk down the road to the other Dunkin where at least the food is okay.
  • AM
    Amanda Miller
    Oct 28, 2025
    5.0
    Staff is super nice and helpful!
  • FB
    Fatima Bah
    Oct 17, 2025
    5.0
    America is the best part about this place; takes time, never rushes people and is always so warm in conversation. For how busy this location is, they manage time well. I never have to wait more than 7 minutes or so from an order.
  • AG
    Ajay Gautam
    Oct 11, 2025
    1.0
    I am the regular customer I used to have latte and egg and cheese always but it has Been like 5 days they are giving me the worst coffee the expresso is stale may be the new barista don’t know the balance of espresso and milk wastage of money
  • MM
    Michael Mora
    Sep 25, 2025
    1.0
    Bought something and didn’t receive the corresponding change and i told the elder cashier lady about it literally 5 seconds after she gave me the wrong change back …made me come back 2 times and wad even rude about giving me the just change….she is always rude !!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ridgewood, NY?

Dunkin' in Ridgewood, NY is open Monday to Friday from 5:00 AM to 9:00 PM, and Saturday to Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.