Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
245 reviews
5 stars
81
4 stars
58
3 stars
32
2 stars
11
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including slow wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and staff not following hygiene protocols.
Product Consistency
There were numerous complaints about inconsistent drink quality and stale food items, particularly donuts and sandwiches.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Location Management
The establishment was criticized for poor management, including inconsistent hours and lack of adequate staffing.
- MCMichael ChambersNov 15, 20255.0Donut
- SSSamanthaNov 15, 20251.0Idk what’s happening across a lot of Dunkin’ Donuts, but their oatmilk has either changed or it’s spoiled. Over summer I had no issues, but now I barely come because the milk is always so off and nauseating
- TLTae LeeNov 1, 20254.0Good to stay for a minute before get on the train, also after get off from the train.
- SKSunil KCSep 6, 20251.0I order hot chocolate but not hot
- AFAlice FominaJul 28, 20253.0This is the slowest staff in the world oh my god. They retrieve sandwich ingredients one at a time and pace around the store in between without even trying to make it look like they are trying to get the food out in a reasonable timeframe. Obviously employees are hired based on personal relationships and not merit, but there comes a point at which an establishment becomes unvisitable. If you hate the job so much, quit!
Frequently Asked Questions About Dunkin'
What are the daily operating hours for Dunkin' at 11602 Metropolitan Ave, Richmond Hill, NY?
Dunkin' at 11602 Metropolitan Ave, Richmond Hill is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
What special items are available on Dunkin's holiday menu at this location?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of meals does Dunkin' at this location serve?
This Dunkin' location serves breakfast, brunch, and lunch.
Can customers order ahead using an app for faster service at this Dunkin'?
Yes, customers can order ahead through the Dunkin' mobile app available for both iOS and Android for quick grab-and-go service.
What breakfast and snack specialties are offered at this Dunkin' location?
The store specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any other Dunkin' locations near this Richmond Hill store?
Yes, there is another Dunkin' nearby, offering similar donuts and coffee options.
What nearby places can I visit after enjoying coffee at Dunkin'?
After your visit, you might want to check out Baskin-Robbins for ice cream treats or explore Park Terrace, a local landmark and historical building nearby.
Which nearby stores can I shop at for groceries or home goods near Dunkin'?
Nearby options include Vitelio's Supermarket and Joy Fruit for groceries, and Jackpot Savings for home goods and fashion accessories.
How can nearby transit or landmarks help me find Dunkin' at 11602 Metropolitan Ave?
Landmarks like Park Terrace and Forest Park View Apartments near the store can help you identify the area when visiting Dunkin'.