Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.5
(368 reviews)

Business Details

(347) 392-4103
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8611 Lefferts Blvd, Richmond Hill, NY
11418, United States

Hours

Reviews

3.5
368 reviews
5 stars
147
4 stars
70
3 stars
44
2 stars
16
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing slow service and incorrect orders.

Hygiene Concerns

Multiple reviews highlighted unsanitary conditions, including dirty work areas and staff not following hygiene protocols.

Product Freshness

Customers frequently complained about stale or old food items, particularly donuts and bagels, leading to dissatisfaction with the quality of offerings.

Management Issues

There were several mentions of poor management and lack of oversight, contributing to the overall negative customer experience.
  • SB
    Shaline Baboolall
    Feb 15, 2026
    1.0
    I did a mobile app order this morning I went to pick up my order the guy that give me my order was very rude and nasty he is telling to take my food like I went and beg for the food I didn't pay for my food not gonna be going back there
  • SN
    Syed Nashim
    Jan 12, 2026
    1.0
    This Dunkin donut, Service really really bad, manager is behaving really bad ,
  • NB
    Noreen Butt
    Jan 11, 2026
    1.0
    My son bought donuts from there. When I taste it with him the donuts were not fresh at all.
  • MK
    Mohamed Khan
    Dec 5, 2025
    1.0
    Very slow, 20 mins for 1 hot coffee
  • LM
    Lee MG
    Nov 25, 2025
    3.0
    Service is slow. They are too busy talking among themselves rather than taking and preparing customers' orders.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: