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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and a lack of hygiene practices among staff.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing stale items and poorly made beverages.
Staff Professionalism
Feedback indicated a lack of professionalism among employees, with complaints about untrained staff and unprofessional behavior.
Customer Experience
Overall, the customer experience was negatively impacted by the combination of poor service, cleanliness issues, and product quality.
SS
Shanan Shenéqua
3 days ago
1.0
My drink was good, but I noticed several employees gathered near the food prep area talking over the food with no masks. A customer who seemed to know them was also leaning over the counter, eating and talking directly above the food being prepared. It felt very unsanitary and unprofessional, and I ended up throwing out my sandwich.
AS
Abbas Sam
Nov 6, 2025
1.0
Price is higher than normal
Service is bad they talking each other but customer waiting on the line
JG
John Gonsalves
Oct 18, 2025
5.0
Great place for sub par donuts at 10pm
MS
Mandeep Singh
Aug 30, 2025
1.0
Very slow and stuped costumes service
BS
BABU RAJA SINHA
Aug 15, 2025
1.0
**Disappointed with the Lukewarm Cappuccino**
Visited this Dunkin' Donuts today and was really let down by the coffee—it was barely warm! For a place known for its coffee, serving it lukewarm is just unacceptable. Won’t be coming back again.
What are the operating hours for Dunkin' in Richmond Hill, NY?
Dunkin' Richmond Hill is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' Richmond Hill offer delivery and pickup services?
Yes, Dunkin' in Richmond Hill offers both delivery and curbside pickup services.
What special seasonal drinks are available at Dunkin' during the holiday season?
You can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead for a faster experience at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab-and-go experience.
What meals are served at Dunkin' Richmond Hill?
Dunkin' serves breakfast, lunch, and brunch at this location.
What types of food and beverages does Dunkin' Richmond Hill specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there Wi-Fi available at Dunkin' Richmond Hill?
Yes, free Wi-Fi is available for customers at Dunkin' Richmond Hill.
Are there any nearby places to visit before or after your Dunkin' visit?
You can visit Queens Public Library at Richmond Hill for reading or events, stop by The Elite Florals for gifts, or enjoy some fun at The Royal Bounce House, all close to Dunkin'.
How can nearby transportation services assist in reaching Dunkin' Richmond Hill?
Nearby transportation options like TapNRide provide limo and public services, making it convenient to visit Dunkin' in Richmond Hill.
Are there other convenient services near Dunkin' Richmond Hill that customers might need?
Nearby you can find Triangle Pharmacy and Ideal Pharmacy for medical supplies, Lefferts Animal Hospital for pet care, and The UPS Store for shipping needs, all useful for customers visiting Dunkin'.