Dunkin'

3.5
358 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8611 Lefferts Blvd, Richmond Hill, NY
11418, United States

Hours

Reviews

3.5
358 reviews
5 stars
142
4 stars
70
3 stars
43
2 stars
16
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and a lack of hygiene practices among staff.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale items and poorly made beverages.

Staff Professionalism

Feedback indicated a lack of professionalism among employees, with complaints about untrained staff and unprofessional behavior.

Customer Experience

Overall, the customer experience was negatively impacted by the combination of poor service, cleanliness issues, and product quality.
  • SS
    Shanan Shenéqua
    3 days ago
    1.0
    My drink was good, but I noticed several employees gathered near the food prep area talking over the food with no masks. A customer who seemed to know them was also leaning over the counter, eating and talking directly above the food being prepared. It felt very unsanitary and unprofessional, and I ended up throwing out my sandwich.
  • AS
    Abbas Sam
    Nov 6, 2025
    1.0
    Price is higher than normal Service is bad they talking each other but customer waiting on the line
  • JG
    John Gonsalves
    Oct 18, 2025
    5.0
    Great place for sub par donuts at 10pm
  • MS
    Mandeep Singh
    Aug 30, 2025
    1.0
    Very slow and stuped costumes service
  • BS
    BABU RAJA SINHA
    Aug 15, 2025
    1.0
    **Disappointed with the Lukewarm Cappuccino** Visited this Dunkin' Donuts today and was really let down by the coffee—it was barely warm! For a place known for its coffee, serving it lukewarm is just unacceptable. Won’t be coming back again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Richmond Hill, NY?

Dunkin' Richmond Hill is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' Richmond Hill offer delivery and pickup services?

Yes, Dunkin' in Richmond Hill offers both delivery and curbside pickup services.