Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
658 reviews
5 stars
194
4 stars
125
3 stars
132
2 stars
78
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in both the drive-thru and inside the restaurant.
Food Quality
The quality of food was inconsistent, with several complaints about cold or burnt items, as well as incorrect orders.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting improvements while others reported dirty tables and restrooms.
Staff Attitude
While many reviews praised the friendliness and helpfulness of the staff, there were also instances of poor customer service and unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and smaller portion sizes compared to previous visits.
- JBJ BuddNov 6, 20255.0Definitely the fastest and freshest McDonald's in the area.
- FHFran HemstreetOct 28, 20254.0Fast food more expensive since covid
- KCK COct 16, 20253.0Food was average. Given the wait (busy monday morning) surprised my sandwich seems cold. Wish they wouldn't give you paper straws 😕 (it changes the taste of the beverage and straw gets soggy after a bit if you dont drink it fast)
- RARicardo AielloOct 13, 20252.0On the last 20 visits to this restaurant they screwed something up 19 times my chicken sandwich was so burnt it basically fell apart
- MLmark lehmanOct 4, 20255.0Good flavored coffee
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Richfield Springs, NY?
McDonald's in Richfield Springs is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 3155 US Hwy 20 provides drive-thru service from 6:00 AM to 10:00 PM daily.
Can I place an order online or use mobile ordering at this McDonald's?
Yes, you can place orders online or use mobile ordering through the McDonald's App or the delivery URL provided.
What payment methods are accepted at McDonald's in Richfield Springs?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available at this McDonald's location.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Speedway and Sunoco Gas Station, which are convenient options to fuel up around your visit.
What nearby attractions can I visit near McDonald's in Richfield Springs?
You can explore the NYS Route 20 Scenic Byway, a landmark and historical area near McDonald's, perfect for sightseeing before or after your meal.
Are there any nearby convenience or retail stores around McDonald's?
Nearby convenience and retail options include Stewart's Shops and Kinney Drugs for snacks or daily essentials.
Is there an ATM nearby for cash withdrawal when visiting McDonald's?
Yes, The Exchange Network and LibertyX Bitcoin ATM are nearby for your cash withdrawal needs.
How can I benefit from rewards or promotions at this McDonald's location?
You can earn points for free food through MyMcDonald's Rewards by signing up via their website.