Business Details
About
Burger Joint
Location
Hours
Reviews
4.6
542 reviews
5 stars
421
4 stars
78
3 stars
14
2 stars
16
1 star
13
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for their taste and quality, with many highlighting the freshness and seasoning.
Service Issues
Several reviews mentioned inconsistent service, with some customers experiencing rudeness or mistakes in their orders.
Ordering Experience
The transition to online ordering and the removal of phone orders frustrated some long-time customers, impacting their overall satisfaction.
Pricing Concerns
Many customers noted that the prices are on the higher side, leading some to reconsider their frequency of visits.
Atmosphere
The restaurant is described as friendly and inviting, though some customers mentioned cleanliness issues and limited seating.
- HDHarrison DickensNov 16, 20255.0Awesome food great lil burger shop
- JBJamie BenoîtNov 6, 20251.0Food is good. New employees suck. Bald guy in particular, horrible rudeness and demeanor. Please reconsider him, always rude
- DWDavid WaltzerNov 4, 20252.0I have been a big fan for years. I normally would not write a negative review about a local business. But it doesn't feel like a local business anymore. It feels like an attempt to become corporate. And I respect that. But we order from there about half as much as we used to. We used to be able to just call in an order and get a sweet local human being who would take our order. Now they don't take orders by phone. And the online system basically requires you to sign up. I opted out of marketing emails but got two emails asking for feedback on the same day as I signed up. And the feedback link doesn't even work so it's just frustration. They also screwed up the order by putting buns sauce, which is delicious but a little spicy, on the kids burgers. So nobody could eat them. They credited me for them but this is not about money. So now I am leaving the review here. Sorry, but buns has gone from being our go-to place to being our last resort. If you want to eat in, and do all your ordering on a touch screen, I highly recommend it. The food is delicious and fresh.
- MCMeghan CraftNov 3, 20255.0Online ordering experience was easy, and I placed a LARGE order - food was ready on time and everything was delicious
- JAJimmy AlgerNov 1, 20255.0Excellent hole-in-the-wall kind of burger and fries. I also enjoyed the local soda they had on tap.
Frequently Asked Questions About Buns Burgers
What are the regular business hours for Buns Burgers?
Buns Burgers is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Buns Burgers offer delivery and pickup services?
Yes, Buns Burgers offers both in-store pickup and delivery services.
Are there any holiday closures or special hours at Buns Burgers?
Buns Burgers is closed on certain holidays like November 28 each year and April 20. On December 24, it operates from 11:00 AM to 3:00 PM.
What are the takeout hours for Buns Burgers?
Takeout hours are Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours similar to in-store hours.
Where is Buns Burgers located?
Buns Burgers is located at 20 Garden St, Rhinebeck, NY 12572, United States.
How can I view the menu or place an order for Buns Burgers online?
You can view the menu and place orders online at https://bunsburgersny.com/menu.
What is the price range at Buns Burgers?
The price range at Buns Burgers is mid-level, categorized as TWO on a scale of affordability.
What nearby restaurants can I visit before or after dining at Buns Burgers?
Nearby restaurants include Bia, Bangers Gastropub, Osaka Japanese Restaurant, and Gaby's, providing options from European cuisine to sushi and Mexican food.
Are there any local shops or services near Buns Burgers that I can explore?
Yes, nearby you can find Sunflower Market for organic groceries, Trendsetters and Xanadu Hair Studio for hair salons, and Megabrain Comics & Arcade for toy shopping and entertainment.
Can I visit cultural or wellness centers close to Buns Burgers?
Nearby cultural and wellness options include Hudson Valley Pottery (art gallery and school), Breathe Studio (pilates and yoga), and Hudson Valley Mental Health services.