Dunkin'

3.9
309 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rexford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1607 Rte 146, Rexford, NY
12148, United States

Hours

Reviews

3.9
309 reviews
5 stars
141
4 stars
82
3 stars
40
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty conditions and others praising the cleanliness of the location.

Product Consistency

Many customers experienced inconsistencies with their orders, particularly with coffee preparation and food items, leading to dissatisfaction.

Staff Friendliness

While some reviews highlighted friendly and courteous staff, others reported rude behavior, indicating inconsistency in staff attitudes.

Overall Experience

The overall experience varied greatly, with some customers expressing satisfaction with their visits while others vowed never to return due to poor service.
  • NB
    nikolai buckley
    Nov 16, 2025
    5.0
    Super clean
  • CC
    Christine Crapser
    Oct 18, 2025
    1.0
    Worst Dunkin I've ever seen, orders wrong, unfriendly staff, terrible!
  • SD
    Sonja Dickerman
    Oct 6, 2025
    1.0
    Arrived at 4 pm amd in line for 17 minutes with car ahead of me. Got to window. Wrong order attempted to be given and server left amd came back 5 min later. Second server doing nothing. By now 4 cars behind me… when asked for managers name.. was answered with why ? Also when asked for store number reply was shrugged shoulder “ I don’t know”. This is not first time in line with terrible service and attitude ! Not first time with wrong order . Did call main number for DD s left number as they has numerous calls ahead… never replied! This is unacceptable. No more Dunkin’ Donuts
  • JD
    jacob dixon
    Aug 15, 2025
    4.0
    It's no Dutch bro's but still good coffee and food
  • DD
    DiamondNDaRuff195
    Jun 17, 2025
    1.0
    Cold coffee was given, not filled up and watered down...should be a hot French vanilla swirl black. I asked for a refund and Emily stated she will not refund me. I had to contact the police to request a report ( although Emily stated "their not going to do anything about it". I also contact headquarters to request and escalation. I mean what's the big issue of refunding me right after I was handed the drink and noticed it was not what I preferred. I paid in cash so Emily shouldn't have had an issue returning my money. Smh! I tell ya customer is no longer customer service now and days. YIKES!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Rexford, NY?

Dunkin' in Rexford, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.