Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and misunderstandings during the ordering process.
Food Quality
Mixed reviews on food quality; some found it fresh and hot, while others received cold or burnt items.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms, with some customers noting dirty conditions.
Staff Communication
Issues with staff not speaking English well, leading to misunderstandings and frustration for customers.
JG
Justin Glasser
Nov 11, 2025
5.0
Its Wendy's
JS
Justin Scott
Oct 27, 2025
5.0
The food was good and hot
CS
Carrie Story
Oct 12, 2025
1.0
Drive thru slow. Went inside, no human assistance. Only kiosks to order on your own. No options for cheese sauce side on the kiosk. And when I went to pay NO TAP OPTION. They only take physical cards. It's 2025, get tap to pay, not everyone has a physical card or brought it with them. Will never go back.
NW
Nathan Wilson
Oct 7, 2025
2.0
Food was surprisingly fresh, order process with a human not speaking English went well, and I received the food in timely fashion. And then the 2 of us sat down playing “swat the flies” while we ate. Super annoying
HL
HV Lineman
Sep 3, 2025
1.0
Can’t leave a review of how my meal was because I couldn’t order a meal! I was the only person in check out line inside this facility at 905 pm,, none of the employees ( who were speaking Spanish ) would even acknowledge me. I waited 6 minutes until I finally had enough and left. I did ask at one point to place my order and one of the employees looked at me like I had 9 heads and responded something back in Spanish. Do better Wendy’s this is America perhaps hire employees who speak English!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rensselaer, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rensselaer, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 977-3691.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 103 Van Rensselaer Wendy’s serve breakfast?
Yes, this Wendy’s location in Rensselaer, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 103 Van Rensselaer Avenue still open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the operating hours of this Wendy's location?
The Wendy's at 103 Van Rensselaer Avenue is open daily from 9:00 AM until midnight.
Does this Wendy's have a drive-thru service?
Yes, this location offers drive-thru service every day from 9:00 AM to midnight.
Can I order Wendy's for delivery near me?
Delivery may be available depending on your location. Check availability on the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods does this Wendy's accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at 103 Van Rensselaer serve breakfast?
Yes, this Wendy's serves breakfast daily. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I contact this Wendy's location for questions or feedback?
You can call the Wendy's location directly at (518) 977-3691 or reach customer care via their contact page or Live Chat.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can find HOTWORX gym for fitness, ShopRite supermarket for groceries, and Chili's Grill & Bar for more dining options.
Are there convenient shopping centers near Wendy's at 103 Van Rensselaer?
Yes, Van Rensselaer Square Shopping Center is nearby, offering various shops including Five Below, T.J.Maxx, and HomeGoods.
What other fast food or restaurants are close to this Wendy's?
Near Wendy's you can find Chick-fil-A for chicken meals, It's Just Wings for delivery, and Hanzo Japanese Steakhouse for sushi and steak.