Wendy's

3.1
404 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
103 Van Rensselaer Avenue, Rensselaer, NY
12144, United States

Hours

Reviews

3.1
404 reviews
5 stars
120
4 stars
80
3 stars
52
2 stars
44
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and misunderstandings during the ordering process.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others received cold or burnt items.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms, with some customers noting dirty conditions.

Staff Communication

Issues with staff not speaking English well, leading to misunderstandings and frustration for customers.
  • JG
    Justin Glasser
    Nov 11, 2025
    5.0
    Its Wendy's
  • JS
    Justin Scott
    Oct 27, 2025
    5.0
    The food was good and hot
  • CS
    Carrie Story
    Oct 12, 2025
    1.0
    Drive thru slow. Went inside, no human assistance. Only kiosks to order on your own. No options for cheese sauce side on the kiosk. And when I went to pay NO TAP OPTION. They only take physical cards. It's 2025, get tap to pay, not everyone has a physical card or brought it with them. Will never go back.
  • NW
    Nathan Wilson
    Oct 7, 2025
    2.0
    Food was surprisingly fresh, order process with a human not speaking English went well, and I received the food in timely fashion. And then the 2 of us sat down playing “swat the flies” while we ate. Super annoying
  • HL
    HV Lineman
    Sep 3, 2025
    1.0
    Can’t leave a review of how my meal was because I couldn’t order a meal! I was the only person in check out line inside this facility at 905 pm,, none of the employees ( who were speaking Spanish ) would even acknowledge me. I waited 6 minutes until I finally had enough and left. I did ask at one point to place my order and one of the employees looked at me like I had 9 heads and responded something back in Spanish. Do better Wendy’s this is America perhaps hire employees who speak English!!

Frequently Asked Questions About Wendy's

Is 103 Van Rensselaer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.