Taco Bell

3.3
1266 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 563 North Greenbush Road in Rensselaer. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
563 North Greenbush Road, Rensselaer, NY
12144, United States

Hours

Reviews

3.3
1,266 reviews
5 stars
408
4 stars
255
3 stars
184
2 stars
105
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

Many reviews mentioned a lack of professionalism among staff, with complaints about swearing, backtalk, and general disinterest in customer service.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Order Accuracy

Frequent complaints about missing items and incorrect orders were reported, indicating a consistent issue with order accuracy.
  • DR
    Daniel Razzano
    4 days ago
    1.0
    Waited in like for over 30 min...never checked my bag and the order was not even close. I spent $20 and got about $5 of food from someone elses order in the bag. Terrible experience
  • TC
    Ted Cost
    Nov 10, 2025
    1.0
    I’m begging you not to go through the drive through. There’s no escape once you’re in line, you can be waiting 20 or more minutes and there’s no where for you to go. I ordered a single Diet Coke and had to wait 25 minutes, I would have left but my only option was taking my car over a curb and down a small grassy median. When I got to the window I sat for another 10 minutes just looking at my drink on the counter, no one even came by to hand it to me. I was knocking on the window hahaha. Do not go here if you’re in a rush.
  • EF
    Emma Fuller
    Oct 28, 2025
    1.0
    waited so long in line and did not check the bag before going home…shame on me. after repeating 3 times just cheese and beef i received 3 tacos with chicken and cheese. not to mention the chicken weirdly tasted cold. couldn’t even eat very disappointed.
  • SK
    SUPPLY KAYO
    Oct 25, 2025
    1.0
    All the employees working on Saturday night Oct 25th around 7:40pm had a horrible attitude especially the short one with dreads. They all look like they dont even want to work there and give a sluggish attitude while backtalking with an attitude just for asking a question. I was polite. Short one with dreads Tosses the customers food I was delivering with an attitude, and when the other bag arrives he doesnt even let me know(purposelyfully done with an attitude). Talked with others customers about this and they agree the employees are just horrible there.
  • AA
    Amber
    Oct 14, 2025
    2.0
    Swearing behind the counter, waited at the counter for someone to take our order and no one came over. The drink station had spills all over.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 563 North Greenbush Road?

The Taco Bell at 563 North Greenbush Road is open Monday through Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 2:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service with the same hours as the restaurant.