Taco Bell

3.3
1277 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 563 North Greenbush Road in Rensselaer. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
563 North Greenbush Road, Rensselaer, NY
12144, United States

Hours

Reviews

3.3
1,277 reviews
5 stars
412
4 stars
255
3 stars
183
2 stars
106
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, including swearing and a lack of attentiveness to customers.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of oversight, which exacerbated service problems.
  • JA
    Jakob Akley
    4 days ago
    1.0
    Time after time they just miraculously forget to put the sauce in the bag, must be a tough job
  • GW
    Geoffrey Williams
    Dec 31, 2025
    5.0
    I just wanna shout out my local Taco Bell. I go fairly frequently and they always make my food right and i appreciate it. Thank you to all the workers at this Taco Bell, you're awesome. Happy New Year!
  • GB
    Ginger Brown
    Dec 27, 2025
    1.0
    About 3 weeks ago, This restaurant was "open" with the employees inside yelling at eachother and the lobby doors locked. After waiting in the parking lot, a doordasher finally got them to open the door. I placed my order at the kiosk, as the employees were getting yelled at by the manager to clock out & go home. I waited at the counter to pay for 10 minutes before I finally just called someone over myself. The employee then opened the cash drawer to $0 in the register. I got angry and snatched my money back and left. I used to work at taco bell for 5 years, it's literally not that difficult.
  • JJ
    Jared
    Dec 21, 2025
    1.0
    If you are in the capital region avoid this taco bell, there are long wait times and you will most likely get poor quality food if you get what you order at all. I assume the franchise owner of this location is incompetent.
  • DD
    Dan
    Dec 20, 2025
    1.0
    If this is the quality taco bell is ok with, they should just close this location.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 563 North Greenbush Road?

The Taco Bell at 563 North Greenbush Road is open Monday through Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 2:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service with the same hours as the restaurant.