Panera Bread

4.0
995 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rensselaer is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
279 Troy Rd, Rensselaer, NY
12144, United States

Hours

Reviews

4.0
995 reviews
5 stars
489
4 stars
256
3 stars
113
2 stars
58
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff interactions and incorrect orders.

Food Quality

Many customers expressed disappointment in the declining quality and portion sizes of food, with specific complaints about soups and salads.

Cleanliness

Several reviews noted that the restaurant was often dirty, with unclean tables and bathrooms, impacting the overall dining experience.

Pricing Concerns

Customers frequently mentioned that the food was overpriced relative to the quality and portion sizes, leading to dissatisfaction.
  • KP
    Kassandra Pangallo
    Dec 7, 2025
    1.0
    It would have been a much better experience, but the manager at the Clifton Park, NY location, who I would describe as shorter, with mostly gray hair in a ponytail and glasses, was extremely unpleasant. I asked about the four-cheese soufflé that was still on display, and she told me it was not for sale because breakfast had ended. I politely asked if I could still purchase it since it would likely be thrown out anyway, and I was willing to pay full price, but she refused in a harsh and unnecessarily rude tone. I then ordered a toasted bagel with extra cream cheese, and even that simple order was incorrect. This happened just 2–3 weeks ago and left me completely discouraged from wanting to return.
  • JJ
    Jean Jenkins
    Oct 31, 2025
    5.0
    Great place for lunch. Quiet at dinner time.
  • BB
    beijiner
    Oct 6, 2025
    3.0
    This used to be one of my favorite places couple years ago, but I have seen a gradual decayed overtime - specifically the food quality is going down; the food quantity is going down even faster….!
  • PS
    Patricia Storm
    Sep 28, 2025
    2.0
    Omg. Has the manager walked out on the floor lately? The place is filthy with napkins crumbs and trash by each table. I was shocked
  • NG
    Nick Girgenti
    Sep 24, 2025
    1.0
    This use to be one of my favorite places to eat but the food quality has gone down SO bad why are you watering the broccoli cheddar soup down ? It literally taste like water and is the consistency of water now sad

Frequently Asked Questions About Panera Bread

Does Panera Bread Rensselaer accept reservations?

No, Panera Bread Rensselaer does not accept reservations.

What are the operating hours for Panera Bread in Rensselaer?

Panera Bread Rensselaer is open from 7:00 AM to 9:00 PM every day of the week.