Dunkin'

4.0
367 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rensselaer, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
324 Troy Rd, Rensselaer, NY
12144, United States

Hours

Reviews

4.0
367 reviews
5 stars
178
4 stars
99
3 stars
44
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who made positive impressions.

Order Accuracy

Several reviews highlighted issues with order accuracy, including incorrect items and missing components, leading to customer frustration.

Service Speed

While some customers appreciated the quick service, others reported long wait times and rushed interactions, particularly during busy hours.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was clean and well-maintained, while others reported unsanitary conditions.

Product Availability

Customers expressed disappointment over frequently unavailable menu items, particularly during peak hours.
  • EH
    Eduardo Hernandez
    Nov 15, 2025
    1.0
    Coffee was watered down and staff rude!
  • GL
    Gayle Lenihan
    Nov 7, 2025
    4.0
    Pumpkin should be available thrpugh Thanksgiving
  • DC
    Denise Clow
    Oct 8, 2025
    5.0
    I used the drive thru window,the cashier was very friendly fast and efficient. Im definitely a repeat customer.
  • KS
    Katie Smalling
    Sep 27, 2025
    5.0
    I don’t come to this location often but it was on my way running errands today. To my surprise I saw a familiar face that the drive thru window. Let me tell you I saw this man several days ago week for years when I used to work in Colonie and he was at the central Avenue location and I recognized him right away and had to ask him if I was right. I always knew when he was working the drive thru it was going to go fast and he was always such a ray of light on some days where I really didn’t even want to go to work. I also made sure to ask his name so I could leave this review. People like Drew need to be appreciated and I’m sure he is based on how long he’s worked for Dunkin. He is an absolute gem of a human! This store is lucky to have him. Everyone working was super friendly and even though it was busy it didn’t show in their attitudes. ❤️
  • AM
    Adrianna Maddalla
    Sep 12, 2025
    5.0
    the lady who closes is super nice and friendly, always smiling and super beautiful!!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 324 Troy Rd, Rensselaer, NY?

This Dunkin' is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.