Business Details
About
Mexican Restaurant
Chipotle East Greenbush is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
721 reviews
5 stars
305
4 stars
116
3 stars
59
2 stars
49
1 star
192
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions in food preparation areas.
Service Quality
Customers frequently mentioned rude and inattentive staff, with many experiences of slow service and long wait times for orders.
Food Quality
Several reviews noted issues with food quality, including small portion sizes, missing ingredients, and poorly prepared items.
Management Issues
Many customers expressed frustration with the management of the location, citing understaffing, lack of organization, and failure to maintain inventory.
Inconsistent Experience
While some customers reported good food and service, the majority of feedback indicated a consistently negative experience at this location.
- TLTally Lyfe4 days ago1.0every time i doordash from this bum store they never feel my bowl up the right way.
- TBTina Bond6 days ago1.0This place is absolutely filthy. The windows are so dirty the tables are dirty the floors are dirty and where you get your soda is filthy I got my food and I was actually afraid to eat it the meat chicken was all dry like yesterday chicken.i came in 11:00 .
- RGR GNov 13, 20251.0I ordered a bowl tonight and this is what I ended up with. I’ve been to most Chipotle locations in the Capital Region and the quality has seriously gone downhill. It’s getting ridiculous — and the management at these stores is just as bad, letting standards slide more and more every time.
- JMJoanna MarieNov 8, 20251.0The lobby was trashed, literally looked like a food fight took place in it! Refused to take a fork from their silverware station, that was also gross.
- JCJayne COct 24, 20251.0Most likely our recent experience is the last time we will order from this location. Take out order-food that literally looked like it had been thrown against the wall before it was put into the bag, puny portions, ie a burrito bowl that wasn’t half filled, virtually no meat, was suppose to be carnitas, mostly beans and not much else of what was ordered…..tacos that were suppose to be barbocoa beef had no meat and mostly rice with a couple other added ingredients. For $47 the quality and quantity of this order was ridiculous. Do better Chipotle!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in East Greenbush?
Chipotle East Greenbush is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Greenbush located?
It is located at 279 Troy Rd, Rensselaer, NY 12144, US.
Does Chipotle East Greenbush offer delivery service?
Yes, this location offers delivery service for customer convenience.
How can I order online from Chipotle East Greenbush?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle East Greenbush have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What type of food does Chipotle Mexican Grill East Greenbush serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What social media channels can I follow Chipotle East Greenbush on?
You can follow them on Facebook (ChipotleEastGreenbush), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube.
Are there places near Chipotle East Greenbush where I can shop or relax after dining?
Yes, nearby places include Walmart for shopping, Gretchen's Hallmark Shop for gifts, Hollywood Nails and DaVi Nails Salon and Spa for beauty services, and Regal East Greenbush cinema for entertainment.
Can I combine a visit to Chipotle with some errands or services nearby?
Certainly! Near Chipotle East Greenbush, you can visit Walmart for groceries and eye care, FedEx Office Print & Ship Center for mailing needs, and Walmart Auto Care Centers for automotive services.
What nearby places can help me find Chipotle East Greenbush easily?
Chipotle East Greenbush is close to well-known spots like Walmart Rensselaer - Troy Rd and Regal East Greenbush cinema, which can help you locate the area easily.