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Brand Certified

Chipotle Mexican Grill

3.4
(744 reviews)

Business Details

279 Troy Rd, Rensselaer, NY
12144, United States
(518) 283-0174

About

Mexican Restaurant
Chipotle East Greenbush is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
279 Troy Rd, Rensselaer, NY
12144, United States

Hours

Reviews

3.4
744 reviews
5 stars
309
4 stars
116
3 stars
61
2 stars
53
1 star
205
  • BB
    bel
    4 days ago
    5.0
    Wonderful experience, the tables were dirty, the food station was messy and missing lots of toppings and there were no forks 🤣🤣 they racially profiled me and my friend as well. we both asked for samples of the chicken al pastor, me a hispanic woman was just given the sample while my white friend was warned with caution due to spice !
  • KT
    Krissy Tompkins
    5 days ago
    1.0
    The service at this location has consistently gone down over the last five years that I have been coming here. My last takeout order was missing multiple ingredients—including guacamole, which I paid extra for. This most recent visit, I went in myself because I have found that I cannot trust the takeout order system. This time they were out of nearly all ingredients with 5 1/2 hours till closing time. There was no rice and they were out of all meats (except carnitas). They also were out of mild sauce and cheese—yes, even cheese! When the girl serving customers up front asked the cook staff in the back if they were working on more meat, rice or beans, they shrugged their shoulders and rolled their eyes at her and went back to talking. She ended up going to the back and getting more ingredients herself—only able to return with beans—as a line (to the door) of customers stood waiting to be told there was nothing there to order. I felt bad for her since she was the only one actually doing anything. This store is consistently running out of ingredients, but this most recent visit was quite possibly the worst one yet. The prices have gone up while quality and service has taken a steep nosedive lately.
  • BB
    BabieeKaiit
    6 days ago
    1.0
    Place was DISGUSTING! Garbage everywhere and the receptacles were overflowing, tables/floors dirty, spilled drinks not cleaned up, and the drink machines were empty. Just not well maintained. AND they were out of queso:(
  • KK
    Kurt K
    6 days ago
    1.0
    Ordered takeout only to throw away uneaten when I returned home. The store was filthy. The server dragged my burrito through old sour cream sitting on the serving station. I should have walked out before ordering. Everything about this location was a disaster.
  • MS
    Maria Stocchetti
    Mar 4, 2026
    1.0
    I ordered my food for pickup at 4:10 PM and didn’t receive it until 4:30 PM, even though the restaurant wasn’t very busy. My name was stapled on the outside of the bag, but when I got home I realized the food inside was someone else’s order. Unfortunately it was something I couldn’t eat, so the entire meal ended up going in the trash. Really frustrating experience and disappointing, especially when ordering ahead is supposed to save time. This isn’t my first bad experience experience at this location. Unfortunately service has gone downhill over the past couple years.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in East Greenbush?

Chipotle East Greenbush is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill East Greenbush located?

It is located at 279 Troy Rd, Rensselaer, NY 12144, US.

Brand Certified Facts from Chipotle Mexican Grill

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