Business Details
About
Mexican Restaurant
Chipotle East Greenbush is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
730 reviews
5 stars
306
4 stars
116
3 stars
59
2 stars
53
1 star
196
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with filthy tables, overflowing trash, and unsanitary food prep areas.
Service Issues
Customers experienced long wait times, unhelpful staff, and frequent order mix-ups, contributing to a frustrating dining experience.
Food Quality
Many reviews mention poor food quality, including small portions, incorrect orders, and food that appears old or improperly prepared.
Management Problems
There are consistent complaints about poor management, including understaffing, lack of organization, and failure to maintain food inventory.
- ECEden Clapper3 days ago2.0Something is always missing or wrong. Got a kids cheese quesadilla and they DIDNT PUT CHEESE ON IT??? like literally the one thing!!!
- ABAbby BuckleyDec 20, 20251.0The locked the customers out when they said they were open! The workers were inside. I called. Very dissatisfied
- C9Cobbmanz09 9Dec 18, 20251.0Food was over 30 minutes late when ordering ahead so plenty of time to prep. It was cold even after how long it took them the prep it. There was a lady prepping food at the front with open sores on her face that coughed into her glove several times and never changed them. I would go somewhere else.
- ACAndre CowanDec 13, 20251.0The food was a little bit foll and there Was a girl who served the food too fast and also the place was very dirty and the food was very dull and they messed up a ton of peoples burritos worst bogo Of my life. And I’m 10
- FKFreeman KlopottDec 4, 20251.0This is a horribly managed chipotle. In the past month, I have gone when it was supposed to open at 1045, waited until 1110 and it still wasn't open. Worse than that, they are consistently unprepared for the daily dinner rush, routinely running out of main food items like steak and chicken, causing long lines and major delays for customers. At times, they also appear understaffed. The manager should be fired immediately and replaced with someone competent.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in East Greenbush?
Chipotle East Greenbush is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Greenbush located?
It is located at 279 Troy Rd, Rensselaer, NY 12144, US.
Does Chipotle East Greenbush offer delivery service?
Yes, this location offers delivery service for customer convenience.
How can I order online from Chipotle East Greenbush?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle East Greenbush have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What type of food does Chipotle Mexican Grill East Greenbush serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What social media channels can I follow Chipotle East Greenbush on?
You can follow them on Facebook (ChipotleEastGreenbush), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube.
Are there places near Chipotle East Greenbush where I can shop or relax after dining?
Yes, nearby places include Walmart for shopping, Gretchen's Hallmark Shop for gifts, Hollywood Nails and DaVi Nails Salon and Spa for beauty services, and Regal East Greenbush cinema for entertainment.
Can I combine a visit to Chipotle with some errands or services nearby?
Certainly! Near Chipotle East Greenbush, you can visit Walmart for groceries and eye care, FedEx Office Print & Ship Center for mailing needs, and Walmart Auto Care Centers for automotive services.
What nearby places can help me find Chipotle East Greenbush easily?
Chipotle East Greenbush is close to well-known spots like Walmart Rensselaer - Troy Rd and Regal East Greenbush cinema, which can help you locate the area easily.