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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(373 reviews)

Business Details

9637 Queens Blvd, Rego Park, NY
11374, United States
(718) 275-2949
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rego Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9637 Queens Blvd, Rego Park, NY
11374, United States

Hours

Reviews

3.6
373 reviews
5 stars
153
4 stars
70
3 stars
56
2 stars
22
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders.

Cleanliness

Customers expressed concerns about the cleanliness of the establishment, including dirty workstations and unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and items missing from orders.

Staff Attentiveness

There were reports of staff being distracted, often on their phones, leading to delays and poor service.
  • AJ
    Ahmed Jalal
    Dec 4, 2025
    1.0
    I ordered hot coffee. But she gave me a normal like cold coffee
  • DR
    Durdona Raxmanova
    Dec 2, 2025
    5.0
    ❤️❤️❤️❤️❤️❤️❤️
  • TB
    Teyana Blake
    Nov 6, 2025
    3.0
    Worst customer service ever. It’s been so much issues just to name a few . I pre ordered my cold drink and 10 mins I get there still wasn’t ready I had to wait while one of the workers was just on her phone texting . Then another time they had gotten my order wrong and when I told them the lady had an attitude .. worse customer service ever .. would not come back .. also everytime I redeem my points for things they NEVER give me the items and since it’s free I don’t really make a big issue but they customer service needs to fix
  • AY
    Adrian Yang
    Nov 4, 2025
    1.0
    Went there to get a sandwich. The Indian guy who has a “shift leader” tag on was on his phone ALL THE TIME. He had the pair of glove on the phone while taking my order and used the same pair while making my sandwich. Which is very DISRESPECTFUL and DISGUSTING. How could you wear the same gloves to prepare food after touching your phone? This is a serious health code violation which will get reported to the authorities. Very disappointing experience and will never go back again.
  • JO
    J O
    Nov 3, 2025
    5.0
    Cool

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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