Wendy's

4.1
1407 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
714 Upper Glen Street, Queensbury, NY
12804, United States

Hours

Reviews

4.1
1,407 reviews
5 stars
700
4 stars
374
3 stars
215
2 stars
56
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned food being cold, overcooked, or incorrect, with specific complaints about burgers and fries.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the issues, some customers praised friendly staff and good service during their visits.
  • CC
    Coline CERE
    Nov 25, 2025
    5.0
    Service a la vitesse d’un éclair, machine a carte a la vitesse d’une tortue
  • DK
    Dr Kris
    Nov 25, 2025
    5.0
    Open to feedback, courteous, excellent meal and service
  • TF
    Tom Fitzpatrick
    Nov 16, 2025
    3.0
    Burgers were overcooked and burnt on the edges. Fries were lukewarm.
  • MA
    Macy Alexandra
    Oct 18, 2025
    1.0
    The customer service is TERRIBLE!!! My boyfriend and I ordered a sandwich with customizations and they completely just ignored his request. When he took the sandwich back they just scraped the toppings off and argued with him about how he ordered it. I ordered a baked potato and the didn’t give me any butter! I don’t know this Kathy but she made a HUGE stink fit about it. We will never come here again!
  • ES
    Ethan Stark
    Sep 27, 2025
    1.0
    Food is fine, but over the past 2 months all 3 of my orders were wrong. Every time I got a 10 piece, there was 8 then 9 the. 9 again….as well as my Dr Pepper was a Coke. Ordered a cookie as well and didn’t receive it as well. I ask for my meals to be small and the guy taking my order upsells and puts medium down. Called and spoke to the “manager”, she basically dismissed everything like no big deal and didn’t even take accountability for the actions of the staff. Got told “we aren’t going to sit here and count every item.” Last I checked you are a service where I am suppose to get 10 in my 10 piece. It is 100% the guys fault taking the order as well as the staff for not ensuring everyone is getting what they ordered out the window. I know that this is happening to 50-100 people a day here, DONT GO HERE. Not to degrade anyone but I see why these people can’t even get a fast food job right…keep putting the fries is the bag buddy.

Frequently Asked Questions About Wendy's

Is Glen Falls Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Queensbury, NY?

The drive-through at Wendy's in Queensbury is open daily from 7:00 AM to 3:00 AM.