Panera Bread

4.0
902 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Queensbury is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
820 Lake George Road, Queensbury, NY
12804, United States

Hours

Reviews

4.0
902 reviews
5 stars
471
4 stars
197
3 stars
96
2 stars
38
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times for their orders, often exceeding 30 minutes, even during non-busy hours.

Food Quality

While many customers enjoyed the food, there were consistent complaints about portion sizes being small and food items being served cold or stale.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some customers describing unsanitary conditions.

Staff Attitude

Feedback on staff interactions was mixed; while some praised friendly service, others reported rudeness and lack of assistance.

Ordering Experience

Customers expressed frustration with the self-service kiosks and mobile ordering system, citing confusion and errors in their orders.
  • DG
    D Gbone
    Nov 5, 2025
    4.0
    Went to Panera in Glens Falls NY, food was very good as expected, just didn't intend to wait almost an hour for our take out. Ordered ahead on phone for asap pick up for 1:20pm, but a pop up at check out check was that it wouldn't be ready until 1:39 pm, if I wanted to continue to place the order, so I did. I was not alone waiting for take out, and ours was not done until almost 2:15, just about an hour since placing the order, and 35 minutes beyond the pick up time. I know this location is in a big plaza and it was a Saturday, but that is way too long for take out. I would choose another location or just go somewhere else other than Panera if I am in a hurry.. I am still giving a decent rating, because the food is always consistently good, and maybe this location was just short staffed for the volume of people sitting in the dining room, along with the volume they had for take out.
  • ML
    Misty Lewis
    Oct 4, 2025
    5.0
    Place is very clean and the staff is super nice.
  • SC
    Sonali Chakraborty
    Sep 30, 2025
    4.0
    The service can be a bit slow here, but there's a lot of good seating!
  • JT
    Jack Toomey
    Sep 11, 2025
    1.0
    Understaffed, outdated kitchen?? Orders are always 30 mins behind, advise not to go here if you value your time.
  • MD
    Mike DelPrete
    Sep 9, 2025
    5.0
    There was a finger in my bread bowl and it was delicious!

Frequently Asked Questions About Panera Bread

Does Panera Bread Queensbury accept reservations?

No, Panera Bread Queensbury does not accept reservations.

What are the operating hours for Panera Bread Queensbury?

Panera Bread Queensbury is open daily from 7:00 AM to 9:00 PM.