McDonald's

3.7
1411 reviews
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Business Details

819 Rte 9, Queensbury, NY
12804, United States
(518) 793-9446
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
819 Rte 9, Queensbury, NY
12804, United States

Hours

Reviews

3.7
1,411 reviews
5 stars
527
4 stars
326
3 stars
286
2 stars
85
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Food quality was inconsistent, with complaints about cold meals, missing items, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted it was messy.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others reported rude behavior from employees.

Technology Use

Customers appreciated the use of kiosks and mobile app for ordering, but some experienced issues with service related to these technologies.
  • ZD
    Zadar Dalmatian
    5 days ago
    3.0
    This McDonald's use to be one of the best McDonald's in the area! To be honest one of the best McDonald's that I've been in, in NY! The owner took pride in the gardens at the back of the restaurant and the front. The employees were all very helpful and happy. I don't know what's happened but all the employees that use to be there are pretty much gone and things have kind of gone downhill. One time when I went in, the counter employee was just rude. I never experienced that before there. I now don't go as often as I use to.
  • MG
    Mag Guyette
    Nov 7, 2025
    5.0
    Great service and friendly crew.
  • WS
    William Szabo
    Oct 26, 2025
    1.0
    Ordered Lunch at 10:30 as menu changed over. Guests still were receiving breakfast orders until I finally got my lunch order from the Front counter almost 15 minutes later. Yet I have items missing. The staff were handing wrong orders out and yelling loud enough for the entire restaurant to understand why it was taking so long for food to be served. Two guests walked out of the store without ordering, rather than wait for my missing food I followed them out the door.
  • NL
    Nora Loprieno
    Oct 24, 2025
    3.0
    It was mcdonalds, the food never matches the pictures and the fries are only good while hot.
  • LG
    Leah Greene
    Oct 19, 2025
    1.0
    No drink fountain :( They don't even give a straw with drinks. As usual with McDonald's, they're intentionally understaffed, so despite a sign saying you can get refills at the counter, that's never going to actually happen
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Queensbury, NY?

McDonald's Queensbury is open daily from 6:00 AM to 10:30 PM, with extended hours on Friday and Saturday until 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through at McDonald's Queensbury operates from 6:00 AM to 10:30 PM on most days, extending to 11:00 PM on Fridays and Saturdays.