McDonald's

3.6
1420 reviews
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Business Details

819 Rte 9, Queensbury, NY
12804, United States
(518) 793-9446
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
819 Rte 9, Queensbury, NY
12804, United States

Hours

Reviews

3.6
1,420 reviews
5 stars
529
4 stars
326
3 stars
288
2 stars
86
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with their meals.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted it was messy and poorly maintained.

Staff Friendliness

Feedback on staff friendliness was mixed; some customers experienced helpful service, while others encountered rude behavior.
  • JP
    James Prakelt
    Dec 30, 2025
    1.0
    Awful service, waiting 45 mins in drive thru line, (only one open and inside locked) lady on speaker and at window was rude, and then I can overhear employees yelling at each other inside. Still haven’t gotten my order.
  • KP
    ken parker
    Dec 19, 2025
    1.0
    Seems the owner here has taken down wifi for customers. Not good for business.
  • GR
    Garth Russell
    Dec 15, 2025
    2.0
    This McDonald’s is notorious for being understaffed. As a result the wait can be long. It will even close early, ranging from 9:30 to 10:20 pm. Either way it can be super frustrating when you expect it to be open.
  • JD
    james dudley
    Nov 30, 2025
    1.0
    got attacked by this lady in the drive thru line
  • ZD
    Zadar Dalmatian
    Nov 19, 2025
    3.0
    This McDonald's use to be one of the best McDonald's in the area! To be honest one of the best McDonald's that I've been in, in NY! The owner took pride in the gardens at the back of the restaurant and the front. The employees were all very helpful and happy. I don't know what's happened but all the employees that use to be there are pretty much gone and things have kind of gone downhill. One time when I went in, the counter employee was just rude. I never experienced that before there. I now don't go as often as I use to.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Queensbury, NY?

McDonald's Queensbury is open daily from 6:00 AM to 10:30 PM, with extended hours on Friday and Saturday until 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through at McDonald's Queensbury operates from 6:00 AM to 10:30 PM on most days, extending to 11:00 PM on Fridays and Saturdays.