Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, including hard fries and undercooked items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Attitude
While some staff were noted as friendly, many reviews pointed out rude or unhelpful service, particularly from management.
ER
Emma Riley
6 days ago
1.0
Every single time I go here they get something wrong. I really don’t understand how it’s this hard to get an order right. The only reason I go here is because I work across the street. Every other location is better than them. They are rude, unprofessional and need to be better managed clearly. I will not be going back.
DH
Daniel Hoffert
Nov 11, 2025
5.0
Under staff or don't seem to care about anything. Just getting pay check
RA
Rachel Anderson
Nov 9, 2025
1.0
Super dirty, waited for a half an hour for my food. One worker had an order paper on her mouth the entire time and just fooling around. She was continuing to touch her mouth. I ordered the fish sandwich and was told someone turned the fryer off so I would need to wait an hour. Unbelievable and super unprofessional even for McDonald’s.
AM
Alex M
Oct 25, 2025
1.0
Literally said we couldn’t order ice water with our meals. Makes no sense. Would make them more profit than us ordering a soda.
MM
Marie Martin
Oct 13, 2025
4.0
Ice cream cones.
They were very uneven in size, meaning their shapes were horrible..messy. they need more practice making them.