Five Guys

4.5
1213 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 735 Upper Glen Street in Queensbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
735 Upper Glen Street, Queensbury, NY
12804, United States

Hours

Reviews

4.5
1,213 reviews
5 stars
855
4 stars
226
3 stars
70
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and fries while others reported dry or poorly prepared items.

Service

Service quality varies; some customers experienced friendly and efficient service, while others faced long waits and order mistakes.

Cleanliness

Concerns about cleanliness in the dining area and food preparation practices were noted by several customers.

Pricing

Many customers found the prices to be high relative to the quality and portion sizes of the food.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others complained about loud music and a messy environment.
  • KD
    Kristof Dowlin
    Dec 26, 2025
    1.0
    Might have been the worst five guys I've ever been to. I mean it just wasn't up to par with the other five guys I have been to. They didn't give a cup with the large fires the burgers tasted weird and they forgot my jalapeños on my burger. Inclusion, this five guys was sub par and I hope they can turn it around for the better.
  • WH
    Werner Holmes
    Dec 8, 2025
    3.0
    I'm rating off of overall experience and not the experience that pushed me to leave this. Past few times were great but my most recent experience was 5 dudes in a kitchen talking and chilling and me not getting helped with a pickup until like 6 minutes after I came in and was at the counter. I'll gladly go to another five guys if this happens again.
  • KM
    Keort Morse
    Dec 6, 2025
    5.0
    The staff is so amazing and so fast to prepare the food when you order it I highly recommend you try the bacon milkshake
  • RG
    Raymond T. Gardineer
    Oct 21, 2025
    1.0
    There were two tables with multiple adults yelling to make them selves heard! The music was so loud!!! I try not to read people's mind, but really, what person had the business gravitas to make every 5 guys in the capital region go "we hate you" and require their managers to run their shops this way. I don't see myself spending anymore money here! This music in the parking lot 40 ft away was too loud. Try other strip malls, there is good food everywhere.
  • DD
    David
    Oct 3, 2025
    1.0
    Employees don't change gloves after using the cash register, handling cash, and preparing food. Disgusting 🤮

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.