Dunkin'

3.8
405 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Queensbury, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
365 Dix Avenue, Queensbury, NY
12804, United States

Hours

Reviews

3.8
405 reviews
5 stars
198
4 stars
76
3 stars
48
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees, like Tina and the older lady at the drive-thru, received praise for their friendliness, many customers reported rude and unprofessional behavior from other staff members, leading to a negative overall impression.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and food quality, with many customers expressing frustration over consistently messed up orders.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours, with long wait times reported both in the drive-thru and inside the store.

Cleanliness and Atmosphere

The store was noted for being clean and having a pleasant atmosphere, although some reviews mentioned unsanitary conditions and a lack of organization.
  • LP
    Laura Pace
    Dec 22, 2025
    5.0
    Friendly woman at the drive through!
  • DS
    dale de smet
    Nov 22, 2025
    5.0
    Les beignes étaient savoureux et bien frais..
  • VR
    Valerie Rode
    Nov 20, 2025
    5.0
    Ordered mobile, and wait time wasn't too bad
  • CL
    Cora Larsen
    Oct 10, 2025
    1.0
    It’s never a good experience when we come here, but today we decided why not door dash it. The food looked like it was literally just thrown in the packagings for it. Wake up wraps were completely disassembled in the package and each time we go in we don’t see them place bags for drive through. They are completely thrown to the register area. No one ever has a smile when we go there and everyone always seems to have an attitude. Except for the older lady that is at drive thru. She is an absolute delight!!!
  • SL
    Sebastian Levitsky
    Sep 21, 2025
    2.0
    Went to order in store pick up but the team had locked the door, it was about 5:40 AM and about 30 degrees outside. They had no postage as to the lobby being locked down for the morning, and no one tried to assist seeing that we were standing out there for nearly 20 minutes.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Queensbury, NY?

Dunkin' in Queensbury, NY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Queensbury offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.