Dunkin'

3.8
404 reviews
Decked Out Lattes
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Business Details

365 Dix Avenue, Queensbury, NY
12804, United States
(518) 798-4728
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Queensbury, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
365 Dix Avenue, Queensbury, NY
12804, United States

Hours

Reviews

3.8
404 reviews
5 stars
197
4 stars
76
3 stars
48
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Employee Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some employees praised for their kindness while others were criticized for unprofessional behavior.

Food Quality

There were numerous complaints about food quality, including incorrect orders, poorly prepared items, and inconsistent freshness.

Cleanliness

The establishment was noted for being clean, but some reviews mentioned unsanitary conditions and poor hygiene practices among staff.

Management Issues

Several reviews pointed to poor management practices, including disorganization and lack of staff training, contributing to a negative customer experience.
  • DS
    dale de smet
    2 days ago
    5.0
    Les beignes étaient savoureux et bien frais..
  • VR
    Valerie Rode
    4 days ago
    5.0
    Ordered mobile, and wait time wasn't too bad
  • CL
    Cora Larsen
    Oct 10, 2025
    1.0
    It’s never a good experience when we come here, but today we decided why not door dash it. The food looked like it was literally just thrown in the packagings for it. Wake up wraps were completely disassembled in the package and each time we go in we don’t see them place bags for drive through. They are completely thrown to the register area. No one ever has a smile when we go there and everyone always seems to have an attitude. Except for the older lady that is at drive thru. She is an absolute delight!!!
  • SL
    Sebastian Levitsky
    Sep 21, 2025
    2.0
    Went to order in store pick up but the team had locked the door, it was about 5:40 AM and about 30 degrees outside. They had no postage as to the lobby being locked down for the morning, and no one tried to assist seeing that we were standing out there for nearly 20 minutes.
  • KR
    Kristen Rockwell
    Aug 31, 2025
    1.0
    Ariel is a complete nightmare. I get that it was hectic and there was a lot going on, but every other employee was kind. Everytime we have an encounter, Ariel is rude and unprofessional. If you hate your job that much, maybe find a new job?
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Queensbury, NY?

Dunkin' in Queensbury, NY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Queensbury offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.