Dunkin'

4.0
406 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Queensbury, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
713 Upper Glen St, Queensbury, NY
12804, United States

Hours

Reviews

4.0
406 reviews
5 stars
213
4 stars
83
3 stars
41
2 stars
23
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and inconsistency.

Order Accuracy

Many customers noted frequent mistakes with their orders, including missing items and incorrect drinks.

Service Speed

Service speed is a common complaint, with numerous reviews highlighting long wait times, especially in the drive-thru.

Cleanliness and Quality

While some customers praised the cleanliness and quality of food, others reported issues with stale or expired items.

Management Issues

Several reviews pointed to management problems, including understaffing and poor training, contributing to the overall negative experience.
  • DA
    Damiritzary Amaro
    Dec 23, 2025
    1.0
    If I could give them 0 stars I would, staff is horrible. Rude and inconsiderate, another costumer had to come out to tell me about the rude things they were saying about me not aware other customers could hear them.
  • DT
    Dalan Trombley
    Dec 23, 2025
    3.0
    Very friendly and the courteous. Is very busy and staff seem overwhelmed. Many order mistakes.
  • ML
    Mickey Lewis
    Dec 19, 2025
    1.0
    6:30 and their uber eats is shut off already!👎🏻 Another shitty run business like most around here!!
  • BB
    B
    Dec 17, 2025
    3.0
    Service is usually pretty quick, but your order isn't always the most accurate. Consistently I could say if you're ordering light ice, don't count on it. Not the end of the world, but as a frequent drink sipper, I hate a cold drink ending up weakened and all watered down. Consistency is also not there, because I also can't expect to pay the same amount for my usual order every time, because staff inputs seem to differ from day to day. Depending on how it's entered into their Point of Sale systems, I pay varying amounts between $6-$9. If it's typed in one way, I pay just over $6, but there's a second way it can be typed in that it totals almost $9!! Some folks say it's on the menu, some folks say it's a specialty drink. Usual repeating order? Unsweetened Iced Tea and Lemonade, light ice. To keep me on my toes, every few orders, I end up with just the tea half of my drink, even if the label does list lemonade. When that happens I usually spend at least a few seconds wondering if I know what lemonade tastes like, if maybe my taste buds are broken. In any case, it's a chain Dunkin. It's OK. At least they have caffeine.
  • SM
    Soph McAvey
    Dec 11, 2025
    5.0
    The best Dunkin in the area for sure. The girls at the window are so nice and every time I go everything is quick and perfect. I believe the one girls name is Brittany, and when I know it is her I know I am going to have a good start to my day.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours?

Dunkin' in Queensbury, NY is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.