Business Details
About
Mexican Restaurant
Chipotle Queensbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
518 reviews
5 stars
272
4 stars
107
3 stars
34
2 stars
26
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were numerous complaints about inconsistent portion sizes and quality, with some reporting small portions and poorly prepared items.
Cleanliness
A significant number of reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.
Customer Service
Customer service experiences varied widely, with some staff being friendly and efficient, while others were reported as rude or indifferent, leading to negative dining experiences.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, contributing to dissatisfaction with their overall experience.
Value for Money
Many customers felt that the prices were high relative to the portion sizes and quality of food received, leading to perceptions of poor value.
- MJMike JonesNov 17, 20255.0I have quite possibly the worst chipotle in Johnson. City ny where I live but I love a big fat burrito. On my way to adk I stopped here and took a a chance and got great service tonight. Thanks.
- JWJenna WellsNov 12, 20255.0Was super quick.
- ZDZadar DalmatianNov 11, 20251.0Totally gone downhill! Portion sizes have been going down but this is now just utterly ridiculous! We will NEVER go back. We ordered and picked up. There was like maybe a tablespoon of meat and the rest was veggies and barely any of that either. Totally ripped off. They are cheating their customers! So we are done being cheated. Good luck surviving in this economy when you do that to customers!
- RRRecon71Oct 14, 20251.0I've been to several Chipotle and the food has always been just fine. I don't know what the deal is with the Queensbury / Glens Falls location but I've ordered from there twice now and it's substandard and half as good compared to every other location I've been to. Barely any meat in very wet tacos slopped into a delivery box with no care whatsoever. No other Chipotle I've been to has ever been like this. It's the worst, skip it. I won't be ordering from here again.
- CFCraig FosterOct 5, 20252.0The food is good here. However the tables are typically not clean. The cashier stepped away after charging my debit card without giving me a receipt. So I waited and asked for a copy. Then I realized it wasn’t mine and she forgot cups for the soda fountain. Went back for cups and the correct receipt. She tells me my receipt is in the garbage and asked if I still want it. I said yes and she reprinted it. How about “I’m sorry. I’ll reprint it.” Instead of risking making the customer upset. Then she didn’t tell us there’s no ice at the fountain. The soda is room temp and I didn’t have the energy to bother with her again. I’ve worked in customer service in the past, but admittedly not in a fast restaurant. Is it really this hard?
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Queensbury serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Queensbury?
Chipotle Queensbury is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Queensbury offer pickup and delivery services?
Yes, Chipotle Queensbury provides in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Queensbury online?
You can order online through their official website at https://order.chipotle.com/ or via their Chipotle app available on the App Store.
Where is Chipotle Mexican Grill located in Queensbury?
Chipotle is located at 820 State Route 9, Tbd Northway Plaza, Warren, Queensbury, NY 12804, USA.
Does Chipotle Queensbury accept credit cards and offer catering?
Yes, Chipotle Queensbury accepts credit cards and provides catering services.
How can customers earn rewards at Chipotle Queensbury?
Customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby places can customers visit before or after dining at Chipotle Queensbury?
Customers might enjoy visiting nearby spots such as iLoveKickboxing - Queensbury for a workout, Tropical Tann Hair Salon for beauty services, or Panera Bread for a coffee or baked goods.
Are there nearby stores where customers can shop after eating at Chipotle Queensbury?
Yes, customers can visit nearby stores like T.J.Maxx for clothing, Hobby Lobby for arts and crafts, or The Home Depot for home improvement needs after dining at Chipotle.
What other food options are near Chipotle Mexican Grill in Queensbury?
Nearby food options include Domino's Pizza for quick pizza and Texas Roadhouse for steak and other restaurant meals.