When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Queens Hempstead Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported unsatisfactory food quality, including cold, undercooked, or improperly prepared items.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.
Service Speed
Customers frequently complained about long wait times for orders, both for in-store and delivery.
JJ
Jennifer
Feb 13, 2026
1.0
Ordered food here, ITS SUPER COLD! I need my $60 BACK! Why they say cook to order if they have the chicken sitting there?! Seems like they just slap on sauce whenever somebody order!
AA
Andres
Jan 20, 2026
1.0
Worst customer service from this young girl at the counter. No greetings no manners, no nothing. Felt bothered when I asked her for an extra bag because I made her get off her phone.
PH
Peter Hines
Jan 19, 2026
5.0
Good food, staff very responsive upon entering the store
MK
Matthew Keil
Jan 12, 2026
1.0
Pretty disappointing. The garlic parmesean wings were pretty dry and had virtually no sauce. The buffalo wings were slightly better, but still not that great. Definitely not as good as Buffalo Wild Wings.
BB
Beautiful2417
Jan 10, 2026
1.0
Horrible customer service you have young kids on there cell phones at night while your trying to place an order on top of that I said let me door dash so I do not have to go in because of my experiences. I door dashed yesterday they said my food was being prepared then they cancelled my order so now I have to 5 to 7 business days to get my money back just horrible.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food is served at Wingstop Queens Hempstead Ave?
Wingstop Queens Hempstead Ave specializes in chicken wings, offering classic and boneless wings as well as tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Queens Hempstead Ave?
Wingstop Queens Hempstead Ave is open daily from 10:30 AM until 2:00 AM for dine-in, takeout, and delivery.
Does Wingstop Queens Hempstead Ave offer delivery and takeout services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Wingstop online through an app?
Yes, you can order online via the Wingstop app available on both the Apple App Store and Google Play Store, or directly through their website menu link.
Are there any drive-through services available at Wingstop Queens Hempstead Ave?
No, this Wingstop location does not have a drive-through service; it is closed every day of the week for drive-through.
What payment methods are accepted at Wingstop Queens Hempstead Ave?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
What are some nearby restaurants where I can visit before or after Wingstop?
Near Wingstop Queens Hempstead Ave, you can visit Cookerz Blend for Caribbean cuisine, E and J Tropical Jerk and Seafood for Jamaican and seafood dishes, or Little Caesars Pizza for pizza and American food.
Are there any nearby places of worship close to Wingstop Queens Hempstead Ave?
Yes, nearby you will find Assembly Church of God, Shree Rama Krishna Bhavan, and People of Destiny Restoration Center for worship and religious activities.
Where can I find health and medical services near Wingstop?
Nearby medical facilities include Epione Medical Center for chiropractic and physical therapy services, and Queens Modern Dental Suite for dental care.
Is there a place nearby where I can get groceries or pharmacy items?
Yes, Rite Aid pharmacy is nearby for pharmaceutical needs and retail shopping, and Sister seafood fish market offers fast food and seafood options.
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