Wingstop

2.2
150 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Queens Hempstead Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
217-90 Hempstead Ave, Queens, NY
11429, United States

Hours

Reviews

2.2
150 reviews
5 stars
27
4 stars
15
3 stars
10
2 stars
9
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Food Quality

Feedback indicated that the food quality was inconsistent, with complaints about greasy, cold, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.
  • RQ
    Rocky Quijad
    1 day ago
    3.0
    Un poco se co el pollo
  • BB
    Beautiful2417
    2 days ago
    1.0
    Horrible customer service you have young kids on there cell phones at night while your trying to place an order on top of that I said let me door dash so I do not have to go in because of my experiences. I door dashed yesterday they said my food was being prepared then they cancelled my order so now I have to 5 to 7 business days to get my money back just horrible.
  • JN
    Jacqueline Nicole
    Dec 31, 2025
    1.0
    Ordered online. Wait time said up to 72 mins. It has been 2 hours. I have been calling, have been put on hold each time, been calling for over 30 mins and then hung up on each time. What kind of people do you have working here?! I need a full refund. Very unprofessional.
  • MS
    Mohammed Sazed
    Dec 21, 2025
    1.0
    I’m coming all the time but cashier Spanish guy very bad but the guy come here. Nobody come here. They’re too much talk. Talk talk bad language too much. The guy lose the customer. That’s it.
  • WG
    William Gonzalez
    Dec 9, 2025
    1.0
    I placed an order for six (6) tenders and large fries. When my order arrived, there were only four (4) tenders, two (2) were missing. Terrible service, no one picking up to fix this issue. Terrible! I have to contact my credit card company to try and recoup a partial refund for the missing food.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.