Krispy Kreme

4.0
339 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Queens.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
22-02 31st St, Queens, NY
11105, United States

Hours

Reviews

4.0
339 reviews
5 stars
216
4 stars
39
3 stars
18
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Product Quality

Many customers enjoy the freshness and variety of donuts, although some have reported receiving stale or unsatisfactory products.

Operational Issues

Several reviews mention problems with store hours, including early closures and inconsistent online ordering availability.

Cleanliness and Atmosphere

The shop is generally described as clean and welcoming, contributing positively to the overall customer experience.

Promotions and Offers

Customers appreciate the various promotions and rewards, but there are complaints about inconsistent application of these offers.
  • TT
    Tiffany Tseng
    Nov 16, 2025
    5.0
    Worked with Krispy Kreme on out school fundraiser and they were very helpful and responsive. Artie and the team there are great. Pick up went smoothly and the donuts were fresh. We did have a couple boxes get slightly crushed but no donuts were seriously harmed. Would recommend this Krispy Kreme for donuts and fundraisers 👍
  • KS
    Karen Strock
    Nov 14, 2025
    5.0
    Awesome! Super helpful!
  • JD
    Janeen Dilan
    Nov 14, 2025
    5.0
    I’ve been to this location a few times on my to work and I have to say Ebony was so incredibly nice and helpful!
  • TT
    Trung Thach
    Oct 26, 2025
    1.0
    I come in just to buy a donut . I had my headphones on so I thought the lady ask me "How can I Help you " . I said I need a few minutes . Then she replies "Did I ask you if you need any help ? What kind of response is that ? I mean why else would I come there for . Employee needs to be checked with there attitude.
  • RF
    Ryan F
    Oct 15, 2025
    1.0
    Whoever was working at 745am on Wednesday, 10/15, is a poor representation of customer service. Sucking your teeth and speaking down to customers is far from what one would expect from any food service establishment. I walked out and took my business elsewhere. Hopefully management reads this.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme in Queens?

Krispy Kreme Queens is open every day from 7:00 AM to 9:00 PM.

During what hours can I pick up my order at Krispy Kreme Queens?

Pickup hours are daily from 7:00 AM to 8:45 PM at Krispy Kreme Queens.