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Häagen-Dazs

4.3
(374 reviews)

Business Details

61-10 188th Street #274, Queens, NY
11365, United States
(718) 454-2568

About

Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Location

Häagen-Dazs
61-10 188th Street #274, Queens, NY
11365, United States

Hours

Reviews

4.3
374 reviews
5 stars
237
4 stars
68
3 stars
31
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting excellent service experiences.

Cleanliness

The store is frequently noted for its cleanliness, although some reviews mentioned a decline in standards with new management.

Quality Concerns

Several customers expressed disappointment with the quality and portion sizes of the ice cream, particularly after management changes.

Pricing Issues

Customers frequently commented on the high prices, with some feeling that the value did not match the cost.

Management Changes

Feedback indicates a significant decline in service and quality following recent management changes, with many long-time customers expressing dissatisfaction.
  • RE
    Raheem Erby
    Jan 17, 2026
    5.0
    Amazing customer service
  • NC
    Nicholas Cirilo
    Jan 16, 2026
    5.0
    Amazing service & workers this place is amazing
  • AR
    Alexis Richards
    Jan 16, 2026
    5.0
    Very clean, staff is very nice
  • CR
    Carla R
    Jan 15, 2026
    5.0
    This is the best place! It's been here for years for a reason.
  • AH
    Ayesha Hernandez
    Jan 10, 2026
    1.0
    Been going to this place for years since I was a kid and recently with new management things have changed for the worst. Prices have gone up while quality, quantity and taste have gone down. See attached picture of my 2 scoops of ice cream. Very disappointed and will definitely be looking for a new location to go to

Brand Certified Facts from Häagen-Dazs

Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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