Five Guys

4.2
1363 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 73-25 Woodhaven Blvd. in Queens is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
73-25 Woodhaven Blvd., Queens, NY
11385, United States

Hours

Reviews

4.2
1,363 reviews
5 stars
788
4 stars
325
3 stars
120
2 stars
45
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some reported issues with incorrect orders and excessive grease.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and slow service, leading to dissatisfaction.

Cleanliness

While many customers noted the restaurant was clean, there were also complaints about unsanitary conditions and a lack of attention to cleanliness in certain areas.

Pricing Concerns

Many customers felt the prices were high for the quality of food received, with some expressing that the cost was not justified.

Staff Friendliness

Some reviews mentioned friendly and helpful staff, particularly highlighting individual employees who provided exceptional service.
  • RB
    Richard Beros
    Jan 3, 2026
    2.0
    The guys should focus more on getting the orders done then joking with each otherr
  • GG
    Gine
    Dec 29, 2025
    1.0
    The costumer service is horrible specially the cashier!
  • PP
    Pedro Patino
    Dec 26, 2025
    5.0
    Exelelent service and amazing food
  • JM
    Jahsid Matias
    Dec 23, 2025
    1.0
    Eat at your own risk, the food is tasty but can also be tampered with depending on your interactions with the staff. Patiently waited in line for a customer who was placing an extensive order, asked the Cashier if I had to pay before placing my order since my uncle who was paying went to use the restroom, she berated me about how are you supposed to place an order before payment is processed etc? I literally said Miss, I don’t know every business is different some business will let you place an order before paying however if this is your policy that’s okay, I will wait for him to get back, he gets back I placed my order and as I’m waiting all I see is the Manager in charge staring me down and laughing with the cashier while shaking her head as if I’m being a nuisance, I smiled and a few moments later she gave the guy who’s preparing burgers a foil wrapped burger and basically let him know THAT one was the one for me, he called out the order number and mentioned it was a Burger with one fry? I said thank you and have a nice day, as I get in the car I checked my order and it was wrong and, the Burger had a piece of Bacon rubbing against the outside of the bun, I don’t eat Bacon due to my beliefs so at this point I no longer felt comfortable enough to trust them with my food, I literally just wanted to enjoy a burger as I was very hungry for lunch, went in with no attitude and just asked the lady to please process a refund, she asked why and I explained this is why and I’m not looking to give you an attitude, a hard time or not looking to judge you, I would just like the refund as I don’t feel comfortable eating from you guys since there’s a lot of funny people in Today’s world and no matter how upset you are with a customer food is one thing you don’t play with or retaliate with, the Manager or Lead or Assistant Manager no idea, literally gave me a crazy attitude walked up to me no hello, no de-escalation just said the garbage is right there I need the card to process the refund I said sure I need to go outside and grab my Uncle’s card, if I do that you’ll grant me my refund right? you won’t play anymore games? she walked away but the Cashier said yes she’d give me the refund, I came back with the card now the lady’s saying oh I need the receipt, so I said I had thrown out my receipt once I picked up the Burger but if I need to fish through the garbage so we can stop playing games I will do that, I literally just want a refund not looking to judge you guys or anything she said you’re talking too much, there’s something wrong with me and, can you step to the side so we can take the next order? while I’m in the middle of getting this transaction reversed, finally got my refund and left with the Burger as the customer who was behind me said to give it to the homeless guy outside instead of tossing it out, this was all unnecessary really bad experience over nothing…
  • MS
    mike sannito
    Dec 22, 2025
    4.0
    Five Guys on Woodhaven Blvd does exactly what Five Guys is supposed to do—and does it well. The burgers are consistently hot, juicy, and cooked to order, with portions that don’t insult your intelligence. The toppings bar is generous, the buns are fresh, and you actually taste the beef, not a freezer. The fries? Classic Five Guys chaos—in a good way. Fresh-cut, cooked in peanut oil, and dumped into the bag like they’re daring you to complain. Crispy on the outside, soft on the inside, and plenty enough to share (or not). The place is clean, the staff is efficient and friendly, and orders move quickly even when it’s busy. No gimmicks, no trendy nonsense—just straightforward American burgers done the old-school way. If you want a dependable, filling meal that delivers every single time, this Five Guys gets it right. You leave full, satisfied, and already thinking about the next visit.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.