Dunkin'

Reviews

• RB

  Rebecca Bee

  1 day ago
  1.0
  If I could give them less I would. I’ve had numerous issues with this location and have reached out to customer service and was told management or someone related to the franchisee would contact me, twice. I’m not getting that call lol. They constantly make drinks wrong then look at you like you’re the problem. If someone from the store is reading this, you don’t make a refresher with COFFEE. Yes, they made not one but two refreshers with coffee. I don’t even understand how you make a mistake that bad and then look at me as if I was the one who ordered it that way and for the record, you can’t actually order a REFRESHER with COFFEE. I cannot stress this enough. Secondly, don’t have a mobile order counter if you’re going to hoard the drinks out of the customers reach. There is no reason it should be behind the counter on a tray that I have to ask for multiple times, not be understood, then mocked as we left. Is it igorance, lack of accountability, or a language barrier? Either way you shouldn’t be working in customer service if you don’t know how to both speak or interact with the public or even make the drinks you’re trained and hired to make. The workers need to be re-trained in multiple areas. Management needs to step up and get your staff in order.
• RA

  Roman Anderson

  5 days ago
  1.0
  Understaffed they need to hire more workers
• MM

  Mel May

  Nov 16, 2025
  1.0
  Phone doesn’t work.
• KH

  Kayla Hlinka

  Nov 4, 2025
  1.0
  Staff was rude I ordered a bagel and donut. The woman tipped herself with my change. I waited for 10 minutes for my bagel and I watched her use the same gloves she touch the screen with to make my food as she laughed. Do not recommend this location
• CM

  Cristina Munoz

  Oct 31, 2025
  1.0
  I have to say the staff there is rude. As a member of the community. That often buys munchkins or donuts for my child’s school from this location. The way my child was dismissed with a hand gesture of don’t bother voicing annoyance come back later. I felt it was rude to my kid. They can easily put a sign up and trick or treaters will respect it. You have lost a costumer and I’m writing this review because this type or treatment should not be given to costumers on Halloween or any day.

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