Papa Johns Pizza

Reviews

• SM

  Steve Mohan

  Sep 18, 2025
  1.0
  15mins was the time given for my order am still waiting after 40 mins now highly disappointed and don’t tr
• JR

  J Rahman

  Aug 24, 2025
  1.0
  Who charges for salt and pepper disgusting
• MM

  MaggieShares

  Jun 13, 2025
  5.0
  I really like Papa John’s — the pizza is always tasty, and I love how you can customize it just the way you want. The flavor is great and everything feels fresh. But the only downside is the wait time. One time, I placed a mobile order and the app said my order was ready for pickup. But when I got to the store, it actually wasn’t ready, and I still had to wait more than half an hour. That was really frustrating. I understand the staff is working hard, and they’re always polite, but maybe they need more workers to handle the rush and reduce the delays. It would really help improve the experience. Other than that, the food is amazing and the staff is nice — just hope the wait time issue gets better!
• AG

  Alan Gonzalez

  Jun 10, 2025
  1.0
  I ordered from Uber Eats for pick up . My Uber app said ready for pick up so i walked in to pick up my order. told staff member my pick up is ready. He looked at me and did not say anything . I waited another 6 or so minutes and asked the other staff member and he said not ready, I waited another 5 mins and asked again nicely as to why the app says ready and they saying its not. The staff person raised their voice, he got upset and was hostile. When i said calm down, he asked me to leave the store, so i left and did not wait any longer for this type unwarranted and unacceptable behavior. I also saw another staff member had flour in his hand while doing the cash register. They were not wearing gloves as well. I had a better experience with the Papa John's on Union Tpke. This was the first and will be the last time to order from this location. I highly recommend you avoid them as after reading other reviews, they have poor customer service, always delayed and many have issues with the quality and quantity of their orders. They should not be in the service business if that is the way they treat their customers. Order some place else. Its not worth it!!!
• EE

  edgy et

  Jun 18, 2024
  5.0
  It honestly got better some of the reviews are outdated. It’s a take out spot only I do recommend ordering over the phone because you have to wait in person for it be made which isn’t bad at all. Average wait time is 10 minutes.

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