Location.com logo
Brand Certified

McDonald's

3.7
(2287 reviews)

Business Details

(718) 217-1585
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
88-14 Springfield Blvd, Queens Village, NY
11427, United States

Hours

Reviews

3.7
2,287 reviews
5 stars
940
4 stars
547
3 stars
352
2 stars
129
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about the food being stale, overcooked, or not fresh, particularly during late hours.

Cleanliness

Several reviews mentioned unclean dining areas and unsanitary practices, such as staff not wearing gloves while handling food.

Management Issues

Feedback indicated a lack of effective management, with reports of staff being untrained and unprofessional.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality at times.
  • PH
    Peter Hines
    6 days ago
    1.0
    Upon arrival to this location, I interacted with employee Latoya and the experience was HORRIBLE. She was very arrogant towards me when I proceeded to retrieve my order. Her overall energy, negativity affects this location unlike othe McDonalds nearby.
  • DM
    David Medina
    Feb 24, 2026
    5.0
    Food is always fresh and hot. Only complaint is the lobby is messy and unorganized. I understand it’s busy but please assigned someone to the lobby to clean the tables. Literally 9 out of 10 tables were dirty
  • JJ
    Joseph Veach Jr
    Feb 22, 2026
    5.0
    I Was in my car 🚗 service home and stopping at McDonald's Wasn't planned for the trip and I asked the driver if he could please Stop 🛑. He said yes, Though he only allowed me 5 minutes and he had to leave with already scheduled other trips. I walked into the McDonald's not 🚫 packed at all and the GM took my order and said hold on she will finish up For you. I panicked the car service and I was just ordering a large Carmel Frap. That Lady had me rung up and out of that McDonald's in under 1 minute with my Large Carmel frappe and 60 seconds and counting. Thank you and I'm loving it McDonald's, Joseph
  • VV
    Victor
    Feb 21, 2026
    1.0
    Drive through very tight and scratched a rim
  • OM
    Ophelia McBean
    Feb 9, 2026
    5.0
    I dont eat here my friend did i guess it was fine I do drink there frappes and they do have the best that it

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Queens Village, NY?

McDonald's in Queens Village, NY operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services. You can order online or via their app.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: