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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(435 reviews)

Business Details

(718) 776-8609
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Queens Village, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
21911 Hillside Ave, Queens Village, NY
11427, United States

Hours

Reviews

3.7
435 reviews
5 stars
186
4 stars
97
3 stars
58
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty floors and unpleasant odors in the establishment.

Product Consistency

There were numerous complaints about inconsistent quality of food and beverages, with some customers receiving incorrect or poorly made items.

Staff Attitude

Several customers noted that staff members were unfriendly or unprofessional, contributing to a negative experience.

Availability Issues

Customers expressed frustration over frequently unavailable menu items and poor inventory management.
  • FG
    Farah Gee
    Feb 17, 2026
    1.0
    They need to learn how to make coffee and how to speak English
  • SS
    SHAH SIDDIQUE
    Dec 20, 2025
    5.0
    Staff is friendly and welcoming
  • MO
    Mariam Ouedraogo
    Nov 26, 2025
    5.0
    This is the best place to go to if you looking for great coffee my favorite place of all time totally recommend great customer service thank you ♥️♥️
  • YG
    Yuvi Singh Ghotra
    Oct 10, 2025
    1.0
    VERY BAD STAFF and service.
  • A
    スレな
    Oct 5, 2025
    1.0
    I ordered a Strawberry daydream refresher and SPECIFICALLY mention LESS ICE, and yet they filled the whole cup with just straight up ice…

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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