McDonald's

3.5
1014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3789 NY-13, Pulaski, NY
13142, United States

Hours

Reviews

3.5
1,014 reviews
5 stars
332
4 stars
258
3 stars
196
2 stars
82
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned poor food quality, including cold, burnt, or old items, with several customers expressing disappointment.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and overflowing garbage, contributing to a negative dining experience.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service.
  • TL
    Travis Lee
    Dec 29, 2025
    1.0
    Horrible service, extremely rude employees and even more rude management. Zero stars for the yellow shirt wearing manager? Never met a ruder person in my life!
  • RS
    Ray Smiley
    Dec 6, 2025
    4.0
    Only had coffee and orange juice. Both tasted watered down.
  • CN
    Chris N
    Nov 15, 2025
    2.0
    I am hesitant to leave negative reviews unless truly warranted. I have been to this McDonald’s three times in the past six months and have experienced similar outcomes - consistently long wait times and mediocre service. The last two times I have walked out after waiting 10+ minutes without having a chance to order. The drive thru is continuously backed up. There doesn’t appear to be a shortage of employees. The time of day doesn’t seem to be a factor. I hope they can figure out how to manage the customer flow and employee workflow better.
  • DH
    Darryl Hull
    Nov 7, 2025
    1.0
    This place can’t cook a quarter pounder or fries they ALWAYS burn it I have ordered from there several times and every single time my burger is burned my fries are dark and look nasty!
  • DB
    donna el bayadi
    Oct 17, 2025
    4.0
    Orders not always correct, check your order b4 driving away

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pulaski, NY?

McDonald's in Pulaski, NY is open daily from 6:00 AM to 11:00 PM.

When is the delivery service available at this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.