Dunkin'

4.1
459 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pulaski, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3884 Rome Rd, Pulaski, NY
13142, United States

Hours

Reviews

4.1
459 reviews
5 stars
244
4 stars
105
3 stars
45
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is frequently noted for its cleanliness, including well-maintained bathrooms and organized counter areas.

Service Quality

Customer service experiences vary widely; some reviews highlight friendly and helpful staff, while others report unfriendly interactions and order mistakes.

Order Accuracy

There are multiple complaints about incorrect orders, particularly with drinks and food items, leading to customer frustration.

Drive-Thru Efficiency

The drive-thru service is often criticized for being slow, with long wait times reported, although some customers mention quick service during busy hours.

Product Quality

While many customers enjoy the coffee and food, there are complaints about the quality of donuts and specific food items being subpar.
  • MH
    Matt Hazen
    Oct 4, 2025
    5.0
    Very clean store. The people working for being so early in the morning were friendly and had great personalities. Only complaint the store was freezing inside. It was forty degrees outside and it felt colder inside. Bring a hoodie first thing in the morning and get a great cup of coffee!
  • RL
    Rich LaMonte
    Sep 27, 2025
    1.0
    Such unfriendly people. The one at the drive-thru in the morning is super unfriendly and could use a class in customer service and friendliness. Been up here 4 times this year so far and she has been unpleasant every time.
  • DM
    Donald Miller
    Sep 10, 2025
    2.0
    For the past 3 weeks every time I try to order a frozen coffee on the app it lets me and when I get to the drive through I am informed the machine is down and my order is not completed.
  • RR
    Rob
    Aug 17, 2025
    5.0
    Good as usual
  • FP
    Francis Peck
    Aug 12, 2025
    1.0
    Normally no issues but i ordered 2 hot coca mochas with 7 mocha swirls and an espresso shot. They were not made right and after work I went back to complain and even had the cups to show the color of the liquid at the bottom. The manager insisted the order was right and she remembered it and her and her mom made it. Then she said her and her district manager did. She raised her voice before I did and as a one time only she gave me a triple frozen mocha in exchange which is about $9 cheaper.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pulaski, NY?

Dunkin' in Pulaski is open daily from 4:00 AM to 9:00 PM for in-store service, and delivery is available from 4:30 AM to 8:30 PM.

Does Dunkin' in Pulaski offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, donuts, and tea.