Arby's

3.9
622 reviews
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Business Details

3799 Rome Road, Pulaski, NY
13142, United States
(315) 298-7040
http://www.arbys.com/locations/us/ny/pulaski/3799-rome-road/store-7702
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3799 Rome Road, Pulaski, NY
13142, United States

Hours

Reviews

3.9
622 reviews
5 stars
274
4 stars
179
3 stars
82
2 stars
36
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold and unsatisfactory items, including fries and sandwiches.

Service Issues

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some praising it while others noted dirty bathrooms and unprofessional handling of food.

Staff Behavior

Several reviews pointed out immature behavior from staff, leading to a negative dining experience for some customers.

Pricing Concerns

Customers frequently mentioned that prices were high compared to the amount of food received, leading to perceptions of poor value.
  • BR
    Bernard Rafferty
    Dec 23, 2025
    1.0
    Ordered French dip. Gor home No au jus. Lil meat on sandwiche. Horrible. This why you have the meats cause they aren't on the sandwiches
  • AK
    Ashley Kirby
    Nov 25, 2025
    5.0
    It's a very nice restaurant. Good food. I enjoy coming here for a meal once in a while!
  • BK
    Bryan Kobusky
    Nov 18, 2025
    4.0
    The food was good.
  • R8
    RyGuy 83
    Oct 27, 2025
    2.0
    How long has fast food become blows my mind. I remember the clocks in the drive this to see how fast. Almost 20 mins for a beef and cheddar. Sandwich only. No fries no drink. I got to listen to the daily work drama from the staff while I waited for food so that’s a plus I guess. Sandwich was still good.
  • WS
    Wilhelmina Steward
    Oct 17, 2025
    1.0
    The place is run by a bunch of kids loud rude and then there boyfriends come in and act like they own the place
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