Dunkin'

3.1
223 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poughquag, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2444 Route 55, Poughquag, NY
12570, United States

Hours

Reviews

3.1
223 reviews
5 stars
82
4 stars
27
3 stars
23
2 stars
23
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Staff Attitude

While some staff were praised for being friendly and helpful, many reviews highlighted instances of unprofessional behavior and lack of motivation among employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Overall Experience

The overall sentiment was mixed, with some customers having positive experiences while many expressed frustration and disappointment.
  • JK
    Jessica Kaufman
    Nov 10, 2025
    5.0
    I go to this Dunkin often and staff is always wonderful. Thank you for your hard work l!
  • LS
    Laura Serrano
    Aug 31, 2025
    1.0
    If I were to provide a lesser rating, I would consider this the most unsatisfactory service I have ever experienced at this establishment. I requested two medium-hot matcha lattes, and unfortunately, they tasted primarily of milk. I apologize, but if the staff member named Kedeisa is not feeling well or does not enjoy fulfilling orders, I kindly request that they refrain from doing so.
  • NS
    Nino S
    Aug 28, 2025
    5.0
    Best Dunkin in the area. Clean and the ladies working there have great customer service and professionalism.
  • PG
    Paul Grady
    Aug 10, 2025
    2.0
    Come on, middle of summer day and you don’t have any cold brew or iced coffee? It’s a good thing the attached store sells Starbucks nitro
  • BB
    Ben
    Jul 26, 2025
    2.0
    This was horrible service! Waiting in this drive-thru took over 30 minutes! No Joke!! We later had to turn back around and look for wipes inside the gas station. To a surprise, the Dunkin didn’t seem understaffed. No one inside, and just the drive-thru to worry about. Extremely weird.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Poughquag, NY?

Dunkin' in Poughquag is open from 4:30 AM to 9:00 PM every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.